Managing Director (Key Biscayne)

We are looking for a Managing Director to serve as the senior operational leader of Key Biscayne Private Member Club, overseeing all aspects of the Club's operations from pre-opening through the grand opening and into the long-term success of one of South Florida's most anticipated private membership destinations.

This is a unique opportunity to launch and oversee an exclusive private members club featuring multiple restaurants and bars, beach and pool facilities, racquet sports, wellness and fitness, family experiences, private events, and a premium membership community.

Key Responsibilities

• Lead the Club through all pre-opening phases, including operational planning, recruitment, training, and the successful launch of the property.
• Provide strategic leadership across all areas of the Club, ensuring operational excellence and exceptional member experiences.
• Oversee all member-facing operations, including food & beverage, beach and pool operations, wellness, fitness, racquet sports, concierge, children's activities, retail, and private events.
• Recruit, develop, and inspire a high-performing leadership team while fostering a culture of accountability, collaboration, and service excellence.
• Drive the Club's financial performance by managing budgets, controlling costs, and maximizing revenue opportunities across all departments.
• Build strong relationships with members, ownership, resort leadership, and key stakeholders, acting as the Club's primary representative.
• Develop initiatives that enhance member engagement, satisfaction, and long-term retention through exceptional service and exclusive programming.
• Establish and maintain luxury service standards, operational procedures, and best practices across the entire operation.
• Work closely with the Executive Chef and department heads to deliver outstanding dining experiences across multiple food and beverage concepts.
• Identify strategic partnerships with luxury brands, cultural institutions, and community organizations that strengthen the Club's positioning.
• Ensure compliance with all legal, health, safety, and operational regulations while maintaining the highest standards of risk management.
• Monitor business performance through operational and financial reporting, using data and member insights to support continuous improvement and informed decision-making.

Qualifications

• Minimum ten years of progressive leadership experience within luxury hospitality, private clubs, resort communities, or comparable luxury lifestyle environments.
• Previous experience as General Manager, Club Manager, Managing Director, or equivalent executive leadership role — with full P&L ownership and accountability across multiple departments.
• A minimum of one proven pre-opening leadership experience as General Manager or senior executive role for a luxury hospitality, resort, or private club concept.
• Demonstrated success overseeing complex, multi-outlet food and beverage operations, ideally across four or more distinct concepts simultaneously.
• Proven ability to build, lead, and develop large teams — 100 or more staff — within a complex luxury service environment.
• Strong financial and business management skills, including full budget ownership, P&L accountability, and capital expenditure oversight.
• Proven ability to build trusted, enduring relationships with ultra-high-net-worth members, ownership groups, and community stakeholders.
• Exceptional communication, leadership, and executive presence — equally at home in the company of ownership and on the floor with a junior team member.

About the Company

RIKAS Hospitality Group is a Dubai-born collection of award-winning restaurants, cafés, beach clubs, and lifestyle destinations. Renowned for its innovative concepts, exceptional service, and commitment to hospitality excellence, RIKAS creates memorable experiences across some of the region’s most celebrated dining venues. With a growing portfolio and ambitious expansion plans, RIKAS offers exciting career opportunities for passionate hospitality professionals.