Shift Manager

Shift Manager At O'Connor Family McDonald's, our purpose is “Serve Feel Good Moments for Everyone, Every time, Everywhere.” A Shift Manager directly reports to the General Manager and is responsible for ensuring the restaurant meets our standards of excellence in Safety, Quality, Friendly and Fast. The Shift Manager is responsible for restaurant performance by leading crew teams to provide an outstanding guest experience. They ensure all safety, security, quality, and cleanliness standards are met, empower teams to adopt a “we care” culture, help them set goals, follow up on progress, and provide coaching and direction. The Shift Manager thrives in a fast‑paced environment and handles all issues that develop during shifts. Responsibilities Lead the experience: Handle and oversee crew schedules. Inspire and empower: Provide encouraging leadership for crew and managers to deliver an outstanding guest experience. Understand teamwork: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards. Take action first: Address safety, security, inventory, and profitability matters promptly. Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant. Be results oriented: Drive and expect a high level of performance from the team. Qualifications & Skills A strong commitment to maintaining excellence and safety in the workplace. Passion for helping and serving others (customers and fellow team members). Strong customer service and support focus. The ability to communicate effectively and anticipate customer needs. Providing solutions and making decisions in a fast‑paced environment. Perks & Benefits $16+ hourly starting rate plus cash incentives Paid Personal Time Paid Vacation Flexible scheduling Tuition reimbursement and/or educational assistance Training and advancement opportunities Bonus Opportunities 401K Medical, dental and vision coverage offered at competitive rates Employee discounts and free meals And much, much more! Additional Information It is important to note that this posting provides only a partial overview of what it is like to work in a McDonald’s restaurant. The job includes a variety of daily tasks, and this posting may not include all required functions. When applying for this position, please note that you will be working at a restaurant owned and operated by an independent franchisee. The franchisee is a separate company and employer from McDonald’s USA. Any information you submit will be handled solely by the independent franchisee, who is responsible for all employment matters at the restaurant. All employment decisions are made by the franchisee, including hiring, firing, discipline, supervision, staffing, and scheduling. McDonald’s USA will not receive a copy of your application and will not be involved in any employment decisions regarding you. Seniority Level Entry level Employment Type Full‑time Job Function Management and Manufacturing Industries Restaurants #J-18808-Ljbffr