Medical Assistant - Full Time / Bilingual (English/Spanish)

Medical Assistant

Make an impact. Join our growing outpatient clinics, focused on improving the wellbeing of families. We are seeking a mission driven and dedicated Medical Assistant to work with patients of our health center serving the Fullerton communities.

• Bilingual (English/Spanish)
• Improve patient outcomes by outreaching to our patients and their families to get them to return to our office for needed preventative care services such as immunizations and well-child-check appointments.
• Willingness to work as part of a collaborative team that includes social workers, physicians, nurse practitioners, and case managers.
• St. Jude Neighborhood Health Centers utilizes EPIC for our Electronic Medical Records (EMR) system.
• Willing to drive and provide Medical Assisting support to providers on a mobile medical clinic.
• Assigned location is in Fullerton, however incumbent must be willing to work at multiple locations within Orange County, Anaheim/Fullerton, plus mobile clinic sites as needed.
• We are open Monday - Saturday from 8am to 5pm in Fullerton.

We are a collaborative community practice, with locations in Fullerton, Anaheim, Orange, and the High Desert. We believe that everyone should have access to high quality comprehensive medical care, regardless of their ability to pay. Our health centers use a team-based model of care that includes family medicine, obstetrics, women's health, oral and vision care, preventative and educational health, mental health, patient advocacy, case management, and community health. Most of our patients live below 200% of the Federal Poverty level and are best served in Spanish. Through our origins with St. Joseph Health, we have provided care to low-income families since the 1980s, maintaining a commitment to serving our most vulnerable neighbors with high-quality, nationally recognized care. Our work is rooted in our values of Justice, Excellence, Dignity, and Compassion.

Assist medical providers in providing high quality, efficient and service-oriented patient care.

Contact patients via telephone to schedule return visits for needed preventative care, provide families with relevant health information, enter and track data related to preventative care completion.

Provide English/Spanish translation for medical providers and patients.

Confirm patient's satisfaction with communication and care. Clearly and efficiently document all patient interactions within the medical record.

Assists with patient registration, referrals, scheduling, and exam room turnover.

Upholds all HIPAA (Health Insurance Portability and Accountability) and other regulatory compliance and safety requirements. Remain current on all credentialing requirements.

HIV Services Coordination

Drive the mobile medical clinic as needed.

Pay Range: $23.00 - $26.16 per hour

Healthcare & Childcare Benefits: available first of the month following start date

• Medical (Blue Shield Trio & PPO)
• Dental (Guardian PPO)
• Vision (Guardian PPO)
• FSA - Pre-tax benefit for health care expenses
• FSA Dependent Care - Pre-tax benefit to put toward childcare or other dependent expenses
• Mental Health - Employee Assistance Program & access to meditation resources through Calm

Approximately 25 days off per year, based upon time off accrued and full-time hours

401(k) (Vanguard) - eligible first of the month following 30 days, with company match after 1 year of service

Profit-sharing

• Pet Insurance
• Tuition Reimbursement
• Student Loan Forgiveness through National Health Service Corps and Public Service Loan Forgiveness Program

St. Jude Neighborhood Health Centers is an equal opportunity employer. We are committed to developing a diverse workforce and cultivating an inclusive environment. We value diversity and believe that we are strengthened by the differences in our experiences, thinking, culture, and background. We strongly encourage applications from candidates who demonstrate that they can contribute to this goal. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any protected basis.

Education: Must have a certificate of completion from an accredited school of training for medical assisting.

License/Certifications: Basic Life Support (BLS) from AHA approved program. Medical Assistant Certificate. Valid California ID or Driver's license.

Experience: Minimum of 6-months of experience as a Medical Assistant or equivalent.

Required Knowledge/Skills/Abilities: Demonstrates the ability to read, write and speak English and Spanish without an interpreter. Demonstrates interpersonal/cultural sensitivity and work with a diverse and often underserved population. Effective written and verbal communication across all levels of the organization and with vendors. Highly organized with strong time management skills, being able to perform simultaneous tasks, prioritize them effectively and follow through quickly. Proficiency with EMR systems. Available to work Saturdays as business needs require. Ability to travel utilizing personal vehicle if needed.