Customer Program Manager

Full-time Employment Type: Regular (PERM) Remote Work Available: No Job Description The Customer Program/Product Manager (CPM) is responsible for the end-to-end execution of strategic customer programs, ensuring seamless alignment between customer requirements and internal cross-functional teams. This role serves as the operational leader for customer engagements, driving accountability, visibility, and on-time delivery across engineering, product management, operations, quality, and sales. The CPM ensures that customer commitments — including project milestones, engineering samples, and volume ramps — are executable, scalable, and delivered with excellence in a supply-constrained and fast-paced environment. Renesas Electronics, a leading global semiconductor company, is rapidly scaling its AI-focused power delivery business. Products include high-performance digital power VRMs, multiphase controllers, Smart Power Stages (SPS), Vertical Power Stages (SPS with integrated capacitors and multiple silicon die), Power Towers (power modules integrating multiple SPS-equivalents with capacitors and inductors), and power MOSFETs. Key Responsibilities: End-to-End Program Execution: Own the successful execution of assigned customer programs. Understand and manage customer project scope, schedules, milestones, and deliverables. Align internal development timelines with customer expectations. Identify program risks and drive mitigation plans proactively. Lead regular internal and customer-facing program reviews. Volume Ramp & Supply Coordination : Understand customer forecast and volume ramp requirements. Coordinate with supply chain, manufacturing, and capacity planning to ensure readiness. Monitor ramp execution and elevate constraints early. Ensure alignment between customer demand and supply capabilities Engineering Samples & NPI Management Manage planning, forecasting, and delivery of engineering samples. Track requested ship dates, lead times, and build status. Drive cross-functional coordination to meet sample commitments. Ensure proper governance through NPI planning gates and readiness reviews. Cross-Functional Leadership & Governance Act as a single point of program coordination across: Product Line Management, Design Engineering, Applications / FAEs, Operations & Supply Chain, Quality, Sales. Establish execution dashboards and KPIs. Provide transparent status updates on schedule, quality, supply, and risks. Escalate critical issues with data‑driven recommendations. Qualifications Bachelor’s degree in Engineering, Business, or related field. 8+ years of experience in program management, product management, or operations within semiconductors, power electronics, or infrastructure markets. Strong understanding of NPI processes, supply chain operations, and volume ramp execution. Experience managing complex, high-visibility customer programs. Proven ability to lead cross-functional teams without direct authority. Excellent communication, organization, and executive presentation skills. Strong analytical mindset with ability to create structured execution dashboards. Renesas Electronics is an equal opportunity and affirmative action employer, committed to celebrating diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status or any other basis protected by federal, state or local law. For more information, please read our Diversity & Inclusion Statement. Renesas Electronics deals with dual‑use technology that is subject to U.S. export controls regulations. Under these regulations it may be necessary for Renesas to obtain U.S. government export license prior to release of technology to certain persons. The decision whether or not to file or pursue an export license application is at the sole discretion of Renesas. By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply. #J-18808-Ljbffr