Supervisory Social Worker
US Department of Veterans Affairs
BHIP Supervisor
The BHIP Supervisor provides administrative coordination, clinical leadership and supervision, and programmatic development/implementation to a multidisciplinary team in a very large and complex outpatient region, with the goal of ensuring effective and efficient delivery of mental health services for Veteran patients and their families in accordance with the mission of our healthcare system.
- Develops and maintains high-quality Mental Health team functioning and processes while meeting all Environment of Care and programmatic requirements.
- Works closely with the site Clinical Operations Manager and BHIP Program Manager to align Team objectives with overall programmatic needs.
- Fosters a cohesive interdisciplinary team environment.
- Oversees quality control issues and performance measures in collaboration with the VA NCHCS BHIP Program Manager.
- Assists the BHIP Program Manager in overseeing compliance with the successful execution of Mental Health Performance Measures, SAIL, workload, VERA capture, Veteran patient satisfaction, and quality assurance.
- Utilizes the service recovery model with Veteran patients who express dissatisfaction or concerns regarding their mental health care as requested; provides consultation for all mental health clinicians in-regard-to the clinical care of complex cases.
- Provides overarching supervision, including annual performance ratings for the following BHIP and telehealth disciplines: psychologists, social workers, licensed counselors, nurses, and psychiatrists.
- Clearly communicates established guidelines and performance expectations for staff through the formal employee performance management system.
- Develops functional statements and performance standards.
- Observes workers' performance, demonstrates and conducts work performance
Work Schedule: Full Time; Monday - Friday 8:00 a.m. - 4:30 p.m.; Subject to change to meet the needs of the Agency.
Telework: Ad hoc as authorized per Agency policy
Virtual: This is not a virtual position.
Functional Statement #: 000000
Relocation/Recruitment Incentives: Not authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required
$200k
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