Resource Coordinator

Clinical Staff - Nursing

The Resource Coordinator for the Inpatient Staffing Office works collaboratively with the Assistant Directors of Nursing (ADONs) to efficiently execute staffing and bed management needs for clinical areas throughout the medical center. They track employee call-ins and reschedule staff based on needs. RC monitors and assists in facilitation of patient flow throughout the medical center. They make the assignments of all incoming patients to the hospital, inter-facility transfers, and intra-facility transfers, to the appropriate clinical area based on the patients' diagnosis, treatment plan and/or treating physician specialty in coordination with the ADONs. The RC must be knowledgeable of medical center policies for proper patient placement. This position requires collaboration and frequent communication with ADONs, MDs, Hospital Administration, Nurse Managers, Charge Nurses, Access Team, Physician Call Center, Admissions, Clinics, EVS, and Transport. The RC must be knowledgeable in the preparation and delivery of operational reports to Hospital Administration. They may also prepare and distribute the staffing matrix report to Nursing leadership. The RC must possess critical thinking skills coupled with the ability to multitask given the critical nature of providing safe staffing and the importance of efficient patient flow. They must be able to communicate effectively and navigate stressful situations due to staffing and capacity challenges. The RC is pivotal to supporting the ADON role in staffing and bed management. Staff must be proficient in Microsoft Excel and Word, Kronos and EPIC electronic medical record system. This position provides coverage including holidays for essential functions of the organization.

Minimum Qualifications:

• Bachelor's degree in Business, Healthcare Administration OR
• HS diploma with 4 years' experience in an office administrative setting or a healthcare-related field
• Strong work ethic and accountability
• Excellent communication skills
• Proficient in medical terminology with basic computer skills

Preferred Qualifications:

• Two years of experience working in a hospital setting
• Experience with Microsoft Excel, Microsoft Word, Kronos/UKG, and Epic EMR

Responsibilities:

• Monitors and facilitates patient flow throughout the medical center.
• Assesses every patient for appropriate assignment.
• Makes patient assignments to the appropriate clinical area based on the patients' diagnoses, treatment plan, and/or treating physician specialty.
• Responsible for allocating staffing resources based on patient volumes and acuity.
• Monitors staff call-ins and documents in Kronos/UKG.
• Maintains the schedule of staffing sheets and updates as needed with additions and call-ins.
• Allocates patient observers according to physician orders.
• Communicates as needed with managers/ CN/ADON's for schedule needs and changes.
• Continually updates the staffing matrix that is sent out twice daily, detailing every staffing decision made and staffing prior to changes.
• Distributes a comprehensive operational report when requested to leadership officials, providing a snapshot of patient census.
• Process admission applications for minors.
• May perform other duties as assigned.

Salary Information: Commensurate with education and experience.

Required Documents to Apply:

• List of three Professional References (name, email, business title), Resume

Optional Documents:

• Proof of Veteran Status

Special Instructions to Applicants:

Recruitment Contact Information:

Please contact View email address on click.appcast.io for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

• Annual TB Screening, Criminal Background Check, Sex Offender Registry, Substance Abuse Testing
• This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity: Hearing

Frequent Physical Activity: Feeling, Grasping, Lifting, Manipulate items with fingers, including keyboarding, Pulling, Pushing, Sharps, Sitting, Standing, Talking, Walking

Occasional Physical Activity: Crawling, Crouching, Kneeling, Reaching, Sharps, Stooping

Benefits Eligible: Yes