Sr Payroll Specialist

Sr Payroll SpecialistDHL Group, the logistics provider of the world with over 600,000 employees in more than 220 countries and territories, is looking for a Payroll Systems & Interface Analyst. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving Lives. We provide challenges and opportunities for personal and professional development, we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain.Job Purpose:The Payroll Systems & Interface Analyst is responsible for managing, loading, validating, and reconciling payroll interface files between multiple HRIS systems, third-party vendors, manual files and reporting tools. This role ensures payroll data accuracy, timely processing, and operational stability while meeting stringent payroll deadlines. The analyst troubleshoots data, system, and integration issues, identifies root causes, and partners with vendors, business stakeholders, and management to implement system fixes and enhancements in accordance with formal change management processes. This role also supports system testing, conversions, and continuous process improvement initiatives.Your Tasks:Application & Payroll System Support:Provide application support for payroll systems (e.g., ADP), including monitoring, troubleshooting, and resolving system and data issuesLoad, manage, and process all inbound and outbound payroll interface files, ensuring accurate and complete data transmission across internal systems and external vendorsValidate payroll file loads and balances to payroll, ensuring 100% data accuracy and successful processingMonitor payroll processing cycles to ensure adherence to deadlines, system stability, and data integrityIdentify and resolve file errors, system rejects, and processing exceptions resulting from interface or configuration issuesIssue Resolution & Vendor Partnership:Troubleshoot payroll system and interface issues in partnership with payroll vendors, IT teams, and HR/business stakeholdersIdentify root causes of recurring issues and collaborate with management to implement corrective actions, system enhancements, or process changesTrack, document, and escalate complex system issues as appropriate to ensure timely resolutionProactively analyze trends, error patterns, and system behavior to prevent future payroll disruptionsSystem Enhancements, Testing & Conversions:Assist with system testing activities, including unit testing, UAT, regression testing, and post-implementation validationSupport payroll system upgrades, patches, enhancements, and configuration changes following established change request and approval processesAnalyze and validate payroll and timekeeping data during system conversions and migrations (e.g., Kronos to ADP)Partner with stakeholders to ensure enhancements improve system functionality, accuracy, and efficiencyData Analysis, Reporting & Compliance:Research, compile, reconcile, and validate payroll data to support audits, operational requirements, and management reportingPrepare payroll-related reports for internal stakeholders, vendors, government agencies, and compliance purposesMaintain working knowledge of payroll-related benefit transactions, including 401(k) contributionsProcess Improvement & Documentation:Evaluate existing payroll processes to identify inefficiencies, risks, and improvement opportunitiesDevelop, update, and maintain detailed process documentation, workflows, interface maps, and proceduresSupport continuous improvement initiatives through standardization, automation, and knowledge sharingYour Profile:Education Level:Bachelor's degree in HR, Information Systems, Finance, Business, or related field, or equivalent experienceExperience supporting payroll systems (e.g., ADP) and processing payroll interface filesStrong understanding of payroll processes, data validation, and reconciliationExperience troubleshooting system and interface errors and identifying root causesFamiliarity with formal change management and system testing processesExperience:Demonstrated experience troubleshooting payroll system, interface, and data errors, including identifying root causes and implementing corrective actionsExperience partnering with external vendors and internal stakeholders to resolve payroll system or integration issuesRequires 2–3 years of experience supporting payroll systems, HRIS applications, or related system interfaces, with demonstrated experience in file processing, data validation, and issue resolution.Experience researching, reconciling, and validating payroll and related benefit data to support audits, reporting, or compliance needsPreferred Qualifications:Strong understanding of payroll systems and application support, preferably ADPExperience supporting payroll processing, integrations and data exchangesAbility to analyze data, identify root causes, and recommend practical solutions Working knowledge of wage and tax laws and payroll compliance conceptsStrong documentation, communication, and stakeholder management skillsAbility to work independently while collaborating effectively across teamsBuild relationships and understand customer and key stakeholders' interests and concernsWe Offer:Great opportunity to work for the biggest logistics company in the worldInternational and virtual environmentFlexibility and great opportunity to learnTempting compensation and benefitsDHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Would you like to join the Logistics Company for the World? Have you often wondered how products get from point A to point B? DHL Supply Chain does just that.Become an essential part of everyday life, by contributing to an organization that is Connecting People and Improving Lives. If you have a passion for people, a desire to problem-solve, and eagerness to pursue continuous improvement opportunities… we look forward to exploring career possibilities with you!Job DescriptionIn this role, you will perform standard tasks to establish and maintain payroll records, including computing wage and overtime payments, calculating and recording payroll deductions, and processing requests for off-cycle payments. Additional responsibilities and qualifications include:• Inputs data to computerized payroll systems to prepare weekly and biweekly payroll, including updating and adjusting employee master file records upon notice of changes to deductions or status.• Completes standard payroll processing activities, such as: computes wage and overtime payments, calculates and records payroll deductions, and processes requests for off-cycle payments.• Answers routine questions (via email and phone) from employees and management regarding payroll matters.• Performs standard administrative tasks, including answering phones, preparing reports, maintaining records, and tracking information using case management tool.• Audits and processes payroll information submitted by Business Partners for accuracy, policy compliance and completeness.• Creates manual checks and tracks paycheck shipments.• Maintains confidentiality of employee and company data.Required Education and Experience:• 5-7+ years of experience in payroll, multi-state payroll processing preferred• Working knowledge of payroll practices, including local, state, and federal policies and regulations• Functional knowledge of automated large scale payroll application like ADP ProBusiness.• Bi-Lingual in Spanish preferredOur Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.Our Organization is an equal opportunity employer.