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ServiceNow ITSM Architect for Intelligence Ops

The Bison Group

The Bison Group is seeking an ITSM Analyst to bridge our intelligence community customer and technical teams. You will design a comprehensive Service Catalog, translate requirements into structured workflows, and coordinate with a ServiceNow team to implement improvements across ITSM processes. Strong communication and ITIL-aligned process optimization are essential. You will work with senior stakeholders, design workflows, and drive operational efficiency while ensuring secure, compliant #J-18808-Ljbffr The Bison Group

Vacancy posted 2 days ago
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