Clerk IV

Clerk IV

The Department of Developmental Services (DDS) is dedicated to creating, in partnership with others, innovative and genuine opportunities for individuals with intellectual disabilities to participate fully and meaningfully in, and contribute to, their communities as valued members. The DDS North Central Area Office seeks motivated and organized candidate for the role of Clerk IV. The Clerk IV will maintain the reception area of the office including incoming phone calls, mail, and other clerical tasks as directed by the Area Director in conjunction with the Administrative Assistant I. The Clerk IV is responsible for clerical support of HCSIS Stage I and Stage II investigations, including data entry/correspondence. The Clerk IV is responsible for making changes in HCSIS and HUB Systems, including ISPs, POCs and LOCs. In addition, they will also run regular reports, as requested by the Area Director, Assistant Area Director, and SC Supervisors which include ISPs, POCs, Waiver, Caseload Lists, etc. Additional Responsibilities include maintaining tracking system for Safety Plans and Monthly Site Visits. The applicant should have organizational skills and knowledge of Microsoft Office as well as the ability to read, write, and comprehend the English language. They should have knowledge of clerical office practices including office correspondence, types and usages of office equipment.

This position is located in the North Central Area Office in Fitchburg MA. Schedule: 9:00am - 5:00pm Days off: Sunday/Saturday Flexibility required to meet the needs of the area office.

The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

For more information about our agency and programs visit:

Recommended candidates must successfully complete pre-employment screening which includes: Disabled Persons Protection Commission (DPPC) Abuse Registry Search, Criminal background check (CORI), National Background Checks.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.