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Customer Service Associate

Family Leisure Nashville/Franklin

Job Description

Job Description

Family Leisure Of Nashville is a Leisure Superstore! We sell pools, hot tubs, pool tables, Casual Furniture and so much more!!

We are seeking a Customer Service Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:
  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Vacancy posted 4 days ago
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