Customer Service Associate
Family Leisure Nashville/Franklin
Job Description
Job Description
Family Leisure Of Nashville is a Leisure Superstore! We sell pools, hot tubs, pool tables, Casual Furniture and so much more!!
We are seeking a Customer Service Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Vacancy posted 19 days ago
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