Senior Manager of Physician Liaison

Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs. With over 60 clinics across 7 states , and still growing, we’re building the future of vein care- delivering compassionate, results-driven care in a modern, patient-first environment. We proudly maintain a Net Promoter Score (NPS) of 93 , the highest patient satisfaction in the industry. This is a player-coach role. For the first 6 months, you will carry a full territory yourself — hitting the pavement, visiting 10-15 offices per day, booking lunches, building referral relationships, and proving the in-person liaison model works at MVC. You will simultaneously build the program infrastructure: orientation manual, territory maps, HubSpot dashboards, and compensation framework. Once you have proven the model in your own territory and demonstrated results, you will earn the right to hire and manage a team. Phase 1: Player (Months 1-6) You ARE the liaison program. Your daily life: Carry a full territory (assigned at onboarding based on your location and highest-priority market) Conduct 10-15 in-person office visits per day to PCPs, podiatrists, family medicine, wound care Build face-to-face relationships with referral coordinators, front desk staff, and physicians Educate referring offices on chronic venous insufficiency (CVI) symptoms — this is education-first, not just sales Schedule and attend physician lunches with MVC doctors Log every visit, call, and meeting in HubSpot CRM same-day Deliver collateral, referral pads, swag, and CVI symptom guides Attend health fairs, community events, and ribbon cuttings for new clinic openings Generate measurable referral patient volume in your territory — this is how you prove the model While simultaneously building infrastructure: Develop MVC’s Physician Liaison Orientation Manual Define territory maps by county for all 9 states Build HubSpot dashboards for liaison activity tracking and referral attribution Design the team compensation framework Partner with Marketing on educational collateral development Partner with Operations to ensure referral attribution is being captured Begin sourcing and screening liaison candidates so you’re ready to hire when approved Qualifications 4+ years of outside sales experience in healthcare (pharmaceutical, medical device, home health, or physician liaison) Proven personal track record of building physician referral relationships from scratch — not managing someone else’s book Comfortable being in the field 4-5 days per week for the first 6 months Experience eventually building and managing a field-based team (even if small) CRM fluency (HubSpot preferred) — comfortable logging activity and building reports Knowledge of healthcare compliance: Anti-Kickback Statute, Stark Law, HIPAA Self-directed, low-ego, high-accountability Familiarity with one or more MVC markets (TX, NY, NJ, MI, CT, AZ) Willingness to travel 30-50% in months 6-12 for hiring, training, and territory setup Benefits to Support Your Wellbeing & Lifestyle Full-time team members at Metro Vein Centers are eligible for: Medical, Dental, and Vision Insurance 401(k) Paid Time Off (PTO) + Paid Company Holidays Company-Paid Life Insurance Short-Term Disability Insurance Employee Assistance Program (EAP) Compensation for this role varies based on years of experience, skill set, and alignment with position requirements. Compensation: $100,000 - $140,000 USD The Metro Vein Centers Difference Healthy legs. Happier lives. At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust. A team united by purpose. Patients First, Always – Every interaction should make our patients feel valued, heard, and cared for. Stronger Together – Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients. A Can-Do Spirit – We meet every challenge with positivity, flexibility, and problem-solving energy. Results That Make a Difference – We’re driven to improve lives through meaningful, measurable outcomes. Commitment to Growth – We invest in our people, fostering advancement and professional development at every level. Metro Vein Centers is an Equal Opportunity Employer. We’re committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination. Legal & Compliance Notice: Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request. Your privacy matters. 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