Server

Job Description

Job Description

Overview
Steelhead Bar & Grille is currently hiring part time server positions.

Steelhead Bar & Grille offers casual dining with a Northwest flair. Locally owned and in downtown Spokane, we cater to locals and tourist alike.  Our customers come from all walks of life and from all over the world.

We are looking for staff members that have the desire to bring our customers the best possible dining experience. Our staff is professional, fun and understands what it means to provide quality food and service. They have their own unique style and flair.

Whenever possible, Steelhead Bar & Grille makes every effort to promote local businesses and bring locally sourced, Northwest inspired flavors to the table.

Wage

• Pay range for position:  $17.13 to $17.13 per hour
• Earn tips

Responsibilities/Duties

• Follow all policies and procedures
• On time and attend all meetings
• Take orders and payments from customers for food and beverages following all steps of service guidelines 
• Upsell by being proactive with suggestive selling and alerting customers to specials, promotional items and/or events 
• Deliver and announce food and drinks to guests with efficiency, accuracy, and enthusiasm
• Accommodate and fulfill any special requests for guests 
• Communicate and work with kitchen and bar staff to ensure orders are delivered timely and according to Steelhead Bar & Grille standards
• Correct any issues courteously and quickly
• Check with customers throughout their meal to ensure that they are enjoying their visit and take action to correct any problems
• Maintain a working knowledge of all food and drink menu items, promotions, ingredients, and prep time
• Assist team members with any additional tasks as needed 
• Complete all assigned opening, running, closing duties and side work
• Follow all health and alcohol beverage service standards and maintain a clean workspace
• Adhere to food safety, sanitation and safety guidelines

*Please note, job duties are subject to change at the company’s discretion.

Skills/Experience

• Washington State Food Worker Card (WSFWC)
• Washington State MAST/Class 12 or 13
• One (1) year previous restaurant service experience preferred
• Willing to work a flexible schedule and weekends
• Ability to effectively listen to and respond to customer needs
• Strong work ethic, reliable, aware of the details
• Ability to multitask efficiently 
• Team player with a courteous, friendly and professional demeanor
• Ability to stand for prolonged periods of time
• Ability to lift 50+ pounds

Benefits:

• Health, Dental and Vision Insurance (for eligible full-time employees)
• In lieu of paid sick leave we offer Paid Personal Time Off (PTO)
  • Earn 1 hour PTO for every 40 hours worked
• Direct Deposit
• Discounted employee meals
• Friends & Family Meal Discounts
• Leadership opportunities & career growth

Steelhead Bar & Grille embraces diversity and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor.