Customer Support Manager - Healthcare Experience & Operations
Caris Life Sciences
Caris MPI, Inc. seeks a Manager of Customer Support for the Caris Detect program to lead a growing, high-volume team serving patients, providers, and partners. You will oversee daily operations, coaching, workflows, escalation handling, and KPI reporting across multiple channels to ensure timely, accurate, and compassionate service. This role partners with Clinical Care, Operations, Laboratory, Billing, and IT to scale processes, implement automation, and maintain a white-glove experience as #J-18808-Ljbffr Caris Life Sciences
- ...patients and visitors, ensuring a welcoming, professional experience throughout pre-visit planning, check-in, and post-visit... ..., protect PHI, verify insurance, collect copayments, and support efficient operations while upholding compliance with organizational and regulatory...Operations
- ...About the job Customer Service Supervisor A well-established healthcare organization in Phoenix, AZ is... ...responsible for the day-to-day operations of the Customer... ...the Patient Navigator Manager, the Customer Service... ...- Two (2) years of experience in an office, hospitality...OperationsFull timeWork at officeImmediate start
- JCPenney in Phoenix, AZ seeks a Customer Experience Supervisor I to lead and engage associates, coach on customer service, and drive... ...role emphasizes coaching, leadership, and hands-on management of daily operations, with a focus on customer satisfaction and sales #J-1...Operations
- ...5027 Category: Operations Shift: Day Department: Customer Navigation Center... ...largest nonprofit healthcare systems our culture... ...The supervisor manages the Customer Navigation... ...patients and support in-network referral... ...years work related experience Required Associates...OperationsFull timeMonday to FridayShift work
- ...payment technology for healthcare providers, helping... ...patients and families to manage their medical bills.... ...closely with Partnerships, Operations and Product, and you... ...Build and present custom ROI and value cases that... ...~5+ years of closing experience in payments, fintech or...OperationsBase plus commissionContract workRemote work
- ...and leading a revolution in healthcare—driven by innovation,... ...begins.Position SummaryThe Manager- Customer Support Caris Detect is responsible... ...delivering an exceptional experience for patients, healthcare providers... ...-to-day Customer Support operations, team performance, case...OperationsWork at officeAfternoon shift
- ...setting. This role emphasizes welcoming, organized front office operations and confidentiality. The candidate should have a high school diploma or GED, strong computer skills, and experience in healthcare or behavioral health is a plus. Role entails multitasking in a fast...OperationsWork at office
$180k - $200k
...SummaryThe Key Account Manager (KAM) is a field-... ...Manager will operate in a highly... ...serving as the primary customer-facing... ...contracting, and complex healthcare decision-making structures... ...Henlius products.Support account adoption... ...healthcare sales experience.Minimum 2+ years...OperationsFull timeContract workPart timeImmediate startWorldwideFlexible hours- ...through commerce. Role The Customer Experience team is responsible for driving... ...process improvement, order management, and problem-solving. As a... ...related to day-to-day operations Drive accountability on policies... ...: You have 5+ years of support operations experience managing...OperationsWork at officeLocal areaRemote workWork from homeHome officeShift work
- Impactia Corp is seeking a professional and friendly Front Desk Receptionist to manage front office operations and provide a welcoming experience for visitors and clients. This role is key to maintaining an organized and efficient office environment. As the first point...OperationsFull timeWork at office
- ...Assistant Store Manager Customer ExperienceOur associates are the heart... ...opportunitiesJob SummaryPetSmart's Experience Leader (ELR) is responsible... ...associate experience and supports associate development. This... ...and adoptions.Evaluates operations and seeks opportunities to...OperationsHourly payMinimum wageFull timeLocal areaImmediate startHome officeWeekend workAfternoon shift
- ...privately‑owned, independent healthcare navigation... ...apply - even if your experience doesn’t match every requirement... ...and jumbo accounts. Operating with a high degree of... ...disciplined CRM management and account hygiene,... ...technology to support communication, scheduling...OperationsPermanent employmentCasual workRemote work
- ...Head of Client Experience About the Company Travel... ...strong background in customer-facing leadership to spearhead... ...issues, and driving operational improvements. A key... ...various customer support and CRM tools. Applicants... ...service operations, managing escalated customer concerns...OperationsRemote work
- ...Pets – JOIN OUR TEAM! Assistant Store Manager Customer Experience About Life at PetSmart Our... ...Facilitates the associate experience and supports associate development. This includes... ...sales and adoptions. Evaluates operations and seeks opportunities to continuously...OperationsWeekly payMinimum wageFull timeLocal areaImmediate startHome officeWeekend workAfternoon shift
- ...checkout while maximizing occupancy and revenue. You will oversee frontline operations, assist guests, and coordinate with teams to ensure seamless guest experiences. The role requires strong customer service, communication, and multitasking skills, with flexibility for...OperationsShift work
- ...an effortlessly elegant guest experience. At Sanctuary, our people... ...SUMMARY The Guest Experience Manager is a key leader within the Rooms... .... Oversee the daily operations of the Guest Relations department... ...usage, and staff performance to support ongoing improvements. Perform...OperationsWork experience placementSeasonal workWork at officeLocal area
- ...diseases earlier, managing routine infections... ...colleagues partner with customers to turn scientific... ...the Federal Healthcare and Government Markets... ...solutions support mission-critical healthcare operations.In addition to direct... ...successful sales experience within healthcare,...OperationsFull timeContract workWork at officeLocal areaRemote workWorldwide
- ...for our teams and our customers. Fullbay is the... ...one cloud-based shop management software for commercial... ...Product Manager - Customer Experience at Fullbay, you are... ...customer needs, operational realities, and market... ...: Participate in and support primary customer research...OperationsTemporary workWork experience placement
- A leading live shopping platform is seeking a team leader for its Customer Experience team in Phoenix, AZ. The role requires strong leadership in managing support operations to enhance user experiences, focusing on performance metrics, and implementing process improvements...OperationsRemote jobWork from home
- A leading retail company seeks a Part Time Customer Experience Manager to enhance customer shopping experiences. This role involves managing front-end operations and a team, ensuring adherence to policies, and achieving key performance indicators. Candidates should have...OperationsPart timeNight shiftWeekend work
$61k - $128k
...Location: This role supports our Tempe, AZ... ...location, which serves customers throughout the... ...Automation Operations team whose focus... ...directly related experience within the commercial... ...market and account management plan that focuses... ...life sciences, healthcare, education, data...OperationsPermanent employmentWork at officeLocal areaImmediate startNight shift$123k - $215.25k
...Enterprise Comms & MarTech Experiences (ECMX) team is a global... ...is responsible to create/manage products supporting the segmentation, targeting... ...eligibility domains using MarTech Customer Data Platform (CDP) across... ..., Analytics, Privacy, Operations, and Architecture teams....OperationsFlexible hours$61k - $128k
...Location: This role supports our Tempe, AZ... ...location, which serves customers throughout the... ..., develop, and manage contractor, consultant... ...directly related experience within the... ...Collaborate with operations and internal teams... ...the life sciences, healthcare, education, data...OperationsPermanent employmentFor contractorsWork at officeImmediate startNight shift- ...Account Manager Special Care (m/w/d) Viatris... ...is a global healthcare company uniquely... ...care of relevant customer groups and specialist... ...) Active support in therapy changes... ...Your Skills and Experience For this role... ...and sustainable operations and use our collective...OperationsWorldwide
- Shoe Palace Corporation is seeking an Assistant Manager to lead frontline teams and ensure a best-in-class customer experience. You will coach staff, manage daily operations, and maintain product knowledge while driving sales in a fast-paced retail environment. Ideal candidates...OperationsWeekend work
$76k - $90k
...A healthcare technology firm is seeking an Enterprise Client Success Manager responsible for managing relationships with enterprise clients. This role involves handling... ...have a Bachelor’s degree and 5-7 years of experience in account management, ideally within healthcare...Remote work- Part Time Customer Experience Manager - Nights and Weekends Location: PHX-PHOENIX/N 7TH ST, AZ As Part... ...experience by managing front‑end operations and expectations, leading omnichannel... ...participate in performance management; support Talent Development and self‑development...OperationsPart timeLocal areaNight shiftWeekend workEarly shift
- 47th Street Phoenix is seeking a Front Desk Supervisor to oversee daily front desk operations and support a welcoming, efficient experience for visitors, clients, and staff. You will guide front desk team members, coordinate coverage, and ensure inquiries and administrative...Operations
- ....com. The Head of Client Experience owns the firmwide strategy... ...experience charter and operating model. Lead Client Experience... .... Partner with Practice Management to train and support teams on CX standards,... ...Optional supplemental benefits Healthcare savings accounts with...OperationsFull timeContract workPart timeInternshipWork at officeFlexible hours
$95k
...Solventum is a new healthcare company with a... ...healthcare to address our customers’ toughest... ...world impact by: Managing and growing sales... ...servicing, and clinical support while ensuring... ...capabilities and experiences essential to make... ...our work. Operations in 38 countries....OperationsRemote workWorldwideRelocation packageFlexible hours
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