Customer Service Associate

Customer Service Associate Our client, a leader in the financial services and fintech industry, is seeking a Customer Service Associate to join their team. As a Customer Service Associate, you will be part of the Customer Support team supporting clients and customers. The ideal candidate will have excellent communication skills, patience, and adaptability, which will align successfully in the organization.Location: Sandy, UT (75 W Town Ridge Parkway)Pay Range: $19$21/hrShift: Training: First 2 weeks, and Nesting 1-2 weeks, 7:00 AM4:00 PM (1-hour lunch). After training schedule: 3 associates: 8:00 AM5:00 PM, 4 associates: 9:30 AM6:30 PMWhat's the Job?Provide exceptional customer support via phone, email, and chat channelsHandle de-escalated customer inquiries with patience and professionalismAssist clients with account information and troubleshootingMaintain accurate records of customer interactions and transactionsCollaborate with team members to improve service quality and efficiencyWhat's Needed?12 years of customer service experience preferredComfortable working in a hybrid environment (Lehi now, Sandy later)Reliable transportation to both locationsAvailability for training from 7 AM4 PM for the first 24 weeksProficient in reading, writing, and speaking English; additional languages a plusWhat's in it for me?Competitive pay rate aligned with local market standardsOpportunity to work in a dynamic and growing industryPotential for full-time employment after project completionTraining and development support to enhance your skillsEngagement with a collaborative and inclusive team environmentUpon completion of waiting period, associates are eligible for:Medical and Prescription Drug PlansDental PlanSupplemental Life InsuranceShort Term Disability Insurance401(k)About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands Manpower, Experis, Talent Solutions, and Jefferson Wells creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.