Retail Manager

Job Description

Job Description

Retail Store Manager

Denny’s 5th Avenue Bakery is a commercial and retail bakery serving clients in the Greater Twin Cities area. We are a fun and friendly team of professionals with a passion for delicious bread and pastries. We are currently hiring a full-time retail manager.

Schedule:

• Full-time: Hours are 5:00 a.m. – 1:30 pm, Tuesday through Saturday

Salary: $22.00/hr. plus tips

Benefits:

• Simple IRA with Company Match
• PTO and paid Holidays
• Employee discounts

Responsibilities:

• Provides quality customer service by greeting and assisting customers and responding to customer inquiries and issues
• Empower store team members to do their best work and engage with store guests in a sincere, service-oriented manner
• Assist with candidate selection and cultivating new store team members
• Collaborate with Human Resources to ensure all new hires are properly interviewed, attend orientation, have required certifications and are trained for success
• Mentor and coach team members by setting objectives and clear expectations
• Develop team members by conducting regular evaluations against defined expectations. Correct deficiencies through coaching and instructing
• Conduct operational aspects of the store on a daily basis
• Ensure that the facility is a safe working environment by developing, implementing and evaluating safety programs
• Oversee all inventory control procedures and quality control projects
• Assist with purchasing and receiving food products, coffee, beverages and disposables, and other equipment
• Review financial information daily and monitor the budget to compare actual to budgeted expenditures. Take action to correct or control deviations from the budget
• Review operational performance and productivity, and guest satisfaction in accordance with goals and standards; correct any deficiencies
• Responsible for the physical/aesthetic maintenance of the store
• Other duties as assigned by management

Required Experience:

• Retail, Restaurant, and Guest Service experience required
• Minimum of 2 years of experience leading people, even better if you did it in a foodservice environment
• Demonstrated record of continuous growth in bringing change to the forefront
• Proven leadership with the ability to inspire others to work toward a common goal and reach their potential
• A hands-on management style that emphasizes direct involvement in the day-to-day
• Ability to identify and resolve issues and alert executive leadership to potential areas of liability
• Ability to function independently and intuitively in a fast-paced environment
• Highly organized/strong attention to detail
• Ability to interact with diverse groups and foster a cooperative work environment
• Ability to follow instructions with a sense of urgency
• Knowledge of workplace safety procedures
• Reliable and punctual attendance