Quality Management Coordinator

Job Description

We are seeking a detail-oriented Quality Management Coordinator to support quality assurance, compliance monitoring, and reporting activities within a healthcare environment. This role is responsible for conducting audits, analyzing documentation, preparing quality reports, and supporting risk management and behavioral health quality initiatives. The ideal candidate will have strong analytical, organizational, and reporting skills with experience working in healthcare quality management systems and EPIC.

Key Responsibilities

• Conduct and summarize monthly audit reports related to clinical and operational quality measures.
• Review and analyze documentation associated with mock codes, nursing assignments, hand hygiene compliance, close observation monitoring, and patient safety protocols.
• Audit and monitor documentation related to restraints, handcuffs, shackles, and observation requirements to ensure regulatory compliance.
• Prepare detailed monthly reports for Nursing, Behavioral Health, Risk Management, and Quality Management departments.
• Identify documentation gaps, trends, and opportunities for process improvement.
• Maintain accurate records and ensure compliance with healthcare quality standards and organizational policies.
• Utilize EPIC and Microsoft Office Suite to collect, analyze, and present quality management data.
• Collaborate with interdisciplinary teams to support patient safety and quality improvement initiatives.
• Assist with compliance monitoring and support ongoing quality assurance activities.
• Participate in departmental meetings and contribute to continuous performance improvement efforts.

Qualifications

• Bachelor’s Degree required; Master’s Degree preferred.
• Minimum of three (3) years of experience in quality management, quality assurance, healthcare auditing, or related healthcare operations required.
• Experience with EPIC electronic medical record system required.
• Strong proficiency in Microsoft Office Suite required.
• Knowledge of healthcare quality assurance processes, risk management, and health home policies required.
• Strong analytical, organizational, and problem-solving skills required.
• Excellent written and verbal communication skills required.
• Ability to analyze documentation and prepare comprehensive reports required.
• Experience working in behavioral health or hospital quality management settings preferred.
• English proficiency required (reading, writing, and speaking).

Important Details:

• 9-week contract position (extensions available)
• Shift is 7.50-hour day shift (Mon–Fri, 8:00 AM – 4:30 PM), 37.50 hrs/week
• Location is New York, NY 10016
• Pay Range for Locals: $32 - $37 per hour

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Company Description:

“Pride Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors”

Equal Employment Opportunity

Pride Health is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment

Pride Health is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.