Epic Tapestry Configuration Analyst

The Epic Tapestry Configuration Analyst serves as the primary expert on Epic’s Tapestry module (Epic’s managed care / payer administration platform). Tapestry supports health plan and managed care operations, including member enrollment & eligibility, benefits configuration, claims adjudication, utilization management (UM)/authorizations, provider contracting/networks, premium billing, accounts payable, CRM, and related workflows. The role focuses on configuration, optimization, implementation support, troubleshooting, and acting as the go-to advisor between business/operations stakeholders and IT/Epic teams. Positions are commonly found at health plans, provider-sponsored plans, pay-viders, large health systems with risk-bearing arrangements, and consulting firms. Key Responsibilities Configure, build, maintain, and optimize Epic Tapestry applications (e.g., Claims, Membership/Enrollment & Eligibility, Benefits Engine, Utilization Management/Service Authorizations, Contracts, CRM, AP, Premium Billing). Analyze business/operational requirements and translate them into system design, workflows, and configuration decisions. Lead or support design workshops, impact analysis for change requests, and recommendation of standardized/best-practice builds. Perform unit, system, integrated, and user acceptance testing (UAT); create test scripts; triage and resolve defects. Support go-lives, upgrades, enhancements, cutover, and hyper-care (including on-call as needed). Troubleshoot complex issues related to claims adjudication, benefits, eligibility, authorizations, contracts, and integrations. Document builds, decision rationale, workflows, processes, and maintain traceability (requirements → configuration → testing). Collaborate with clinical, revenue cycle, enrollment, claims, provider contracting, compliance, and other Epic teams (e.g., Resolute, Bridges, Clarity/Cogito). Serve as mentor/SME to analysts, end users, and project teams; provide training and knowledge transfer. Ensure compliance with regulatory requirements (e.g., HIPAA, ANSI X12 transactions), organizational policies, and change control standards. Develop or support reports/analytics (Clarity, Reporting Workbench, Caboodle) and interfaces as needed. Participate in project governance, status reporting, risk/issue tracking, and continuous improvement initiatives. Required Qualifications Current Epic Tapestry certification(s) in one or more areas (e.g., Claims, Membership/Enrollment & Eligibility, Utilization Management, Benefits Engine, Contracts Administration, CRM, Accounts Payable, Premium Billing). Multiple certifications preferred. 3+ years of hands-on Epic Tapestry experience (build, configuration, testing, support, and/or implementation), with stronger preference for 5+ years for senior/SME roles. Solid understanding of managed care / health plan operations (claims processing, benefits, eligibility, authorizations/UM, provider networks/contracts). Experience with full-cycle Epic implementations, optimizations, or upgrades. Strong analytical, problem-solving, and documentation skills.