Banking Center Senior Relationship Banker, Stratford, CT

Banking Center Senior Relationship Banker, Stratford, CT

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference.

Webster Bank, a division of Santander Bank, N.A. This role is responsible for achievement of sales, service and operation goals for the Banking Center. This individual assumes responsibility for the branch in the Banking Center Manager's absence. They will work with existing clients and prospects to deepen the share of wallet and increase market share. They will play a vital role in the coaching of staff to cross-selling products and services by maintaining a working knowledge of bank products. They will assist with completion of required operational tasks to help the team achieve/exceed audits. Colleague will develop and maintain a strong partnership with various business segments through collaboration and communication with the ability to supervise and coach others.

Responsibilities:

• Assists Banking Center Manager with achievement of banking center sales, customer service, P&L management, operations, and employee development.
• Assumes responsibility for the banking center in the Manager's absence and always ensures exceptional client experience.
• Expected to achieve/exceed individual sales, service & operations targets.
• Responds to customers' needs by processing routine banking transactions accurately; prepare and compile client application/information to open accounts.
• Build COI's by networking and prospecting to propagate the bank brand and create value.
• Successfully use lead management tools and resources to document activities, e.g., Salesforce.
• Support segmentation strategy with existing clients by implementing sales, retention, and other bank initiatives to support Banking Center's growth and profitability objectives.
• Assist with the completion of required audits and operational standards.
• Ensure compliance with Federal and State laws as well as bank policies and procedures. Meet/exceed branch evaluation requirements.
• Provide mentorship and guidance to colleagues to adhere to sales and service process by demonstrating leadership skills and modeling the way.

Qualifications:

• H.S. Diploma or General Education Degree (GED) required
• Advanced degrees (Associates and/or Bachelor's)
• 3-4 years customer service and needs-based banking sales experience preferred
• 0-2 years supervisory experience preferred
• Working knowledge of all products and services.
• Keeps current with all systems used for branch transaction processing.
• Demonstrates strong customer service skills and the ability to support teamwork, creating a positive working environment.
• Ability to travel to various Banking Centers within the regions.

Base Pay Range:

Minimum: $40,500.00 USD

Maximum: $68,000.00 USD

We Value Your Impact:

Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future.

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement:

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions:

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

What To Do Next :

If this sounds like a role you are interested in, then please apply.