Manufacturing Quality Technician

Quality Technician

Be Part of a Revolutionary Change

At Philip Morris International (PMI), we're transforming our business to deliver a smoke-free future. As we build the future of our industry, we're looking for talented professionals who are passionate about quality, innovation, and continuous improvement.
Position Summary

The Manufacturing Quality Technician supports manufacturing operations by ensuring product quality, maintaining compliance with Quality Management System (QMS) requirements, and driving continuous improvement initiatives. This role works closely with production teams to investigate quality issues, support corrective actions, and maintain high-quality standards across the operation.
What You'll Do

• Support compliance with PMI policies, QMS requirements, regulatory standards, and EHSS guidelines.
• Partner with production teams to provide quality support, troubleshooting, and training.
• Coordinate product sampling, testing activities, and brand changeovers.
• Review production records and manage nonconformities, investigations, and CAPA activities.
• Maintain and troubleshoot quality testing equipment.
• Analyze quality data and identify opportunities for process improvement.
• Conduct root cause investigations and support product disposition decisions.
• Maintain quality documentation, procedures, and training records.
• Participate in continuous improvement initiatives to enhance product quality and operational performance.

What We're Looking For

• Bachelor's degree in Chemistry, Engineering, or a related scientific field.
• 1-2 years of experience in manufacturing, quality, or a related technical environment.
• Knowledge of quality testing methods, root cause analysis, and data analysis/reporting.
• Familiarity with ISO standards; experience in an FDA-regulated environment is a plus.
• Strong analytical, problem-solving, communication, and organizational skills.
• Fluent in English.
• Authorized to work in the United States.

Compensation & Benefits

Starting pay: $27/hour
Medical, dental, and vision insurance
FSA and HSA options
401(k) with employer contributions and 5% match
Paid vacation, sick time, and holidays
Paid parental leave
Company-paid life, AD&D, and disability insurance
Optional supplemental insurance for employees and dependents

Philip Morris International Inc.'s U.S. businesses are invested in America's future and advancing a smoke-free nation. The businesses are committed to providing the approximately 25 million legal-age consumers who smoke cigarettes with better, smoke-free alternatives and to ensuring the products are marketed responsibly. From PMI's global headquarters in Stamford, CT, and other locations nationwide, PMI U.S. contributes leadership, jobs, investment, and innovation in the U.S. The U.S. businesses employ more than 3,000 people across America and operate product manufacturing facilities. For more information, please visit Philip Morris International (PMI) is an Equal Opportunity Employer.


#PMIUS #LI-JK1

Position Summary

The Manufacturing Quality Technician supports manufacturing operations by ensuring product quality, maintaining compliance with Quality Management System (QMS) requirements, and driving continuous improvement initiatives. This role works closely with production teams to investigate quality issues, support corrective actions, and maintain high-quality standards across the operation.
What You'll Do

• Support compliance with PMI policies, QMS requirements, regulatory standards, and EHSS guidelines.
• Partner with production teams to provide quality support, troubleshooting, and training.
• Coordinate product sampling, testing activities, and brand changeovers.
• Review production records and manage nonconformities, investigations, and CAPA activities.
• Maintain and troubleshoot quality testing equipment.
• Analyze quality data and identify opportunities for process improvement.
• Conduct root cause investigations and support product disposition decisions.
• Maintain quality documentation, procedures, and training records.
• Participate in continuous improvement initiatives to enhance product quality and operational performance.

What We're Looking For

• Bachelor's degree in Chemistry, Engineering, or a related scientific field.
• 1-2 years of experience in manufacturing, quality, or a related technical environment.
• Knowledge of quality testing methods, root cause analysis, and data analysis/reporting.
• Familiarity with ISO standards; experience in an FDA-regulated environment is a plus.
• Strong analytical, problem-solving, communication, and organizational skills.
• Fluent in English.
• Authorized to work in the United States.

Compensation & Benefits

Starting pay: $27/hour
Medical, dental, and vision insurance
FSA and HSA options
401(k) with employer contributions and 5% match
Paid vacation, sick time, and holidays
Paid parental leave
Company-paid life, AD&D, and disability insurance
Optional supplemental insurance for employees and dependents

Philip Morris International Inc.'s U.S. businesses are invested in America's future and advancing a smoke-free nation. The businesses are committed to providing the approximately 25 million legal-age consumers who smoke cigarettes with better, smoke-free alternatives and to ensuring the products are marketed responsibly. From PMI's global headquarters in Stamford, CT, and other locations nationwide, PMI U.S. contributes leadership, jobs, investment, and innovation in the U.S. The U.S. businesses employ more than 3,000 people across America and operate product manufacturing facilities. For more information, please visit Philip Morris International (PMI) is an Equal Opportunity Employer.


#PMIUS #LI-JK1