Director - Managed Services
$180kOrion Innovation
The Director – Managed Services is accountable for end-to-end ownership of Application Support, Global Cloud Operations, and Engineering Deployment across a 24x7 global operating model. This role ensures high availability, SLA compliance, operational resilience, and continuous innovation for mission-critical platforms. The ideal leader brings strong ITIL discipline, drives AI Ops-led operations, and provides thought leadership to modernize Managed Services in a fast-paced, always-on environment. Key Responsibilities Lead Application Support, Cloud Operations, and Deployment Engineering teams operating under a follow-the-sun 24x7 model. Own SLAs, SLOs, KPIs, incident response, escalation management, and production stability. Establish and mature ITIL-aligned service management (Incident, Problem, Change, Release, Capacity). Oversee Microsoft Azure cloud operations, including infrastructure management, PaaS services, backups, disaster recovery, and security. Lead product deployment and release enablement, ensuring seamless CI/CD handoffs and zero-downtime releases. Drive AIOps, AI tools, and automation for proactive monitoring, predictive insights, and self-healing operations. Govern ServiceNow (SNOW) for service management workflows and operational reporting. Act as the executive escalation point for critical incidents and lead RCA and preventive actions. Partner with Engineering, Architecture, Security, and Business stakeholders to ensure operational readiness and cost efficiency. Bring innovative thinking and thought leadership to evolve Managed Services from reactive support to intelligent, outcome-driven operations. Technology Stack Cloud & Infrastructure: Microsoft Azure, PaaS, Infrastructure Management, Azure Backup, Disaster Recovery, Azure Key Vault Applications & Data: Angular, .NET / .NET Core, SQL Server, Azure SQL, Cosmos DB Operations & Service Management: ITIL, AIOps platforms, AI-powered operations tools, ServiceNow (SNOW) Delivery & Automation: CI/CD, deployment engineering, monitoring, alerting, automation frameworks Qualifications 12+ years in Managed Services, Cloud Operations, or Application Support, with 5+ years in senior leadership roles. Proven experience running 24x7 global operations with strict SLA commitments. Strong expertise in ITIL, AIOps, and enterprise cloud operations. Ability to operate in high-pressure, fast-paced environments while driving innovation. Executive-level communication and stakeholder management skills. Success Measures Consistent SLA attainment and improved platform reliability. Reduced incidents and MTTR through AIOps and automation. Seamless, resilient deployments and recoveries. A modern Managed Services organization recognized for innovation and operational excellence. Compensation Base $180K + bonus #J-18808-Ljbffr Orion Innovation
$175k - $210k
Director, Tax Managed Services at IQ-EQ We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 5,800+ people across...SuggestedFull timeLocal areaWorldwide- Orion Innovation is looking for a Director - Managed Services based in Woodbridge Township, NJ. The successful candidate will be responsible for end-to-end ownership of Application Support, Global Cloud Operations, and Engineering Deployment, ensuring high availability...Suggested
$157.5k - $420k
Job Summary A Global Employer Services (GES) Managing Director in our group is responsible for working with partners to ensure successful operations and financial growth of the group. This position will work closely with the Compensation and Benefits team. The GES Managing...SuggestedWork at office- Assurance Care & Support Services Inc in Edison, NJ is looking for a Program Director to lead and manage agency programs. This role involves ensuring compliance with state regulations while promoting quality person-centered services for individuals with developmental disabilities...Suggested
$175k - $210k
A global investor services firm is seeking a Director for its Tax Managed Services team. This role involves leading strategic initiatives for private equity clients, providing high-level tax expertise, and overseeing project execution. Candidates must have a Bachelor's...Suggested- Planet Fitness in Linden, New Jersey is seeking a Club Manager to oversee gym operations and ensure a welcoming atmosphere for members... ...This role requires strong leadership and exceptional customer service skills to lead a team and maintain gym cleanliness. Responsibilities...
$90k
...compassionate, and mission-driven leader to serve as our next Director of Mental Health Services. This is an exciting opportunity to make a lasting... ...Drive operational excellence through the implementation and management of the Electronic Health Records (EHR) system,...Full timeNight shiftRaritan Bay Area YMCA
Perth Amboy, NJ9 days ago$129k - $203.1k
...careers. We are proud of our 125 years of service to humanity and continue to be one of... ...Development. Position Description The Associate Director, Workplace Services is a site-based... ...Bachelor’s degree in facilities management, business administration, engineering or...Contract workFor contractorsWork at officeImmediate startRelocationVisa sponsorshipFlexible hoursShift work- ...shaping and executing the strategic vision of our Retirement Plan Services practice. This role combines deep technical expertise, business... ...to Work for Prosperity: You will have the flexibility to manage your days in support of our commitment to work/life balance You...Local area
- Merck & Co. is seeking an Associate Director, Workplace Services for the Rahway, NJ site and nearby locations. You will lead day-to-day workplace services, oversee SLAs, budgets and service delivery across multiple facilities and data centers, and drive continuous improvement...
- Merck is seeking an Associate Director, Workplace Services to lead day-to-day operations at the Rahway, New Jersey site and support multiple smaller... .... The role requires a strong background in facilities management, contract oversight, and budget control, with the ability...Contract work
$120k - $250k
...the autonomy to reach your goals. We are seeking a Tax Director to join the Private Client Services (PCS) practice, able to sit in a number of our offices... ...in the industry You will have the flexibility to manage your days in support of our commitment to work/life balance...Work experience placementPrivate practiceLocal areaEisnerAmper
Woodbridge, NJ2 days ago- EisnerAmper LLP is seeking a Director of Retirement Plan Services to shape and execute the strategic vision of its Retirement Plan Services practice.... ...experience in retirement plan advisory, a proven track record of managing client engagements, and the ability to drive business...
$62.5k - $84.5k
...Division :Road Job Posting Title : Operational Account Manager, Freight Operations, Road US, Freight Operations, Road US Time... ...relationships with customers by providing exceptional customer service. They are responsible for developing the branch's house accounts...Full timeWork at officeLocal areaFlexible hoursDSV Air & Sea
Iselin, NJ18 hours ago- Merck & Co in Rahway, NJ seeks an Associate Director, Workplace Services to lead day-to-day facility services across the Rahway site and regional... ...safe, compliant, high-quality service delivery. You will manage office facilities, janitorial, parking, move management, and...Contract workWork at office
$85k - $100k
Assistant Director/Head of Youth Services ASSISTANT DIRECTOR/HEAD OF YOUTH SERVICES Springfield Free Public Library, Springfield, NJ (Union County... ...to support daily library operations and facilities management, while overseeing all aspects of the Youth Services Department...Full timeFor contractorsSummer workLocal areaAfternoon shift- ...Senior Restaurant &Operations Manager page is loaded## Senior Restaurant &Operations Managerlocations: Woodbridge, NJtime type: Full timeposted on: Posted Todayjob requisition id: R-1010687**Job Description:****THE SENIOR MANAGER:** provides overall leadership, supervision...Temporary workShift workNight shiftWeekend work
Dave & Buster
Port Reading, NJ18 hours ago $21 - $23.5 per hour
...Honeygrow, a fast-casual restaurant in Port Reading, NJ, is seeking a dynamic leader to manage restaurant operations. The role involves training staff, supervising shifts, and ensuring adherence to restaurant standards. Candidates must have a minimum of two years of food...Hourly payCasual workShift workhoneygrow
Port Reading, NJ2 days ago- ...Job Title Manager, Service Center Job Summary This position oversees the day-to-day operations of TFF Service Centers. This candidate analyzes operational data to understand productivity, service, and quality targets. This position collaborates with the service center...
TForce Freight
Carteret, NJ3 days ago - ...Responsibilities Supervising, labor management, and planning of inbound, outbound, Product slotting and customer communication activities... ...Manages operations to meet prescribed productivity and service goals Provides ideas and suggestions for more efficient operations...Work at office
Jobtailor
Carteret, NJ4 days ago - ...chain in Edison, New Jersey, is seeking a Front Office Supervisor to assist in managing operations and ensure customer satisfaction. The ideal candidate will have at least 3 years of guest services experience, including supervisory responsibilities. You will oversee front...
$115.2k - $201.7k
CarMax is seeking an Operations Manager in Training to lead Service Operations in Edison, New Jersey. This structured development program will equip you with essential tools and skills to manage operations effectively. Responsibilities include leadership across multiple...- ...Position Purpose The DC Operations Manager is responsible for the success of assigned functions within a complex distribution center... ...Office Operations (e.g., Transportation Coordinators, Customer Service Associates, General Office Associates). The DC Operations Manager...Hourly payTemporary workWork experience placementSeasonal workWork at officeImmediate startRelocationFlexible hoursNight shiftWeekend work
The Home Depot
Perth Amboy, NJ18 hours ago - EY is seeking a Manager in Technology Analysis to oversee subscription management initiatives. This role involves implementing Oracle Cloud Subscription solutions and working closely with clients to enhance their operational efficiency. Ideal candidates should possess a...Remote job
- ...warehouse space is expanding and seeking an experienced Building Manager to oversee operations at a newly launched facility in Edison,... ...to-day facility operations, ensuring high levels of efficiency, service quality, and financial performance. The ideal candidate brings...Contract work
$100k - $130k
...you! Job Type Full‑time Role Overview We are looking for a Director of Services who can accelerate client success across their assigned region... ...of Operations, you will provide leadership, performance management, and data‑driven guidance to a team of Practice Managers and...Full timeLocal areaBierman Autism Centers
Berkeley Heights, NJ2 days ago$23.69 - $35.54 per hour
...automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison... ...Responsibilities Assign and schedule work duties to auto service staff according to individual skill level. Serve all...Daily paidMinimum wageTemporary workLocal areaFlexible hoursBridgestone
Linden, NJ4 days ago- ...standards, and operational protocols Mentor and develop operations leadership teams to drive accountability and performance Manage operational budgets and cost efficiency initiatives Build and maintain strong relationships with suppliers, customers, and key stakeholders...Local area
Michael Page International Inc.
Edison, NJ4 days ago - ...Director of Operations Woodbridge, New Jersey Are you a strategic thinker who excels... ...footprint? Can you effectively lead and manage cross-functional initiatives to ensure... ...grown to become a nationally recognized full-service law firm. We are dedicated to providing...Contract workAfternoon shift3 days per week
Crisp Recruit
Woodbridge, NJ59 minutes ago - ...First Shift (Day) Job Description A Business Operations Manager is needed by a home care company in Edison, New Jersey to develop... ...Administration required. Mail resume to H-R Manager, Alert Home Service Corporation, 1 Lincoln Highway, Suite 12, Edison NJ 08820....Full timeShift workDay shift
Alert Home Service Corporation
Edison, NJ3 days ago
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