luxury sales associate

Job Description

Luxury Watch Sales Associate

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JD Watches | New York, NY

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Full-Time | On-Site

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Base Salary: $60,000 + Commission

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JD Watches is seeking a motivated and knowledgeable Luxury Watch Sales Associate to join our growing sales team in New York City.

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This role is ideal for a sales professional with a strong understanding of the luxury watch business, including the products, clients, market, and level of service expected when selling high-value timepieces. The successful candidate will be responsible for developing client relationships, driving sales, managing leads, and delivering an exceptional luxury experience from initial inquiry through purchase and beyond.

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Responsibilities:

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• Build and maintain strong relationships with new, existing, and VIP clients.
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• Drive individual sales and contribute to overall team sales goals.
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• Develop and manage a personal client book through proactive outreach, follow-up, and clienteling.
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• Work directly with collectors, high-net-worth individuals, and luxury watch enthusiasts.
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• Present and sell high-value timepieces while providing knowledgeable and personalized service.
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• Follow up with leads and existing clients to generate new and repeat business.
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• Maintain accurate client information, sales activity, and follow-up within the CRM.
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• Stay informed on luxury watch market trends, pricing, demand, and inventory movement.
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• Develop strong knowledge of watch references, trade-ins, sourcing, and secondary-market pricing.
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• Negotiate professionally while maintaining strong client relationships and company objectives.
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• Collaborate with Management, Operations, Marketing, Inventory, and E-Commerce to support the sales process.
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• Consistently deliver a polished, professional, and high-touch client experience.
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Qualifications:

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• Previous professional sales experience required; luxury sales experience strongly preferred.
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• Professional experience in the luxury watch industry is highly valued.
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• Strong knowledge of major luxury watch brands, including Rolex, Patek Philippe, Audemars Piguet, Cartier, Omega, Richard Mille, and others.
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• Understanding of both the primary and secondary luxury watch markets.
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• Strong knowledge of watch references, market pricing, trade-ins, sourcing, and negotiations.
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• Demonstrated ability to sell high-value products and consistently achieve sales goals.
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• Strong communication, relationship-building, negotiation, and closing skills.
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• Experience working with collectors, high-net-worth individuals, and repeat luxury clients.
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• CRM software(s) and clienteling experience preferred.
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• An established network or client book within the luxury watch industry is a plus.
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Compensation:

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• $60,000–$75,000 base salary, based on experience, plus performance-based commission.
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• Our commission structure provides the opportunity to increase total compensation based on individual sales performance and results.
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We are looking for someone who combines sales ability, product knowledge, professionalism, and a genuine passion for luxury watches. If you are motivated by building relationships, working with exceptional timepieces, and delivering a first-class client experience, we encourage you to apply.

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