IT Specialist

Division: BENTELER Steel/TubeFunctional Area: ITCareer Level: ProfessionalContract Type: Permanent/Full-timeWeekly Working Hours: 40.00Required Languages: EnglishRequisition ID: 47426Benefits: United States : 401(k) Match || United States : Dental || United States : Development || United States : Educational Assistance || United States : Flexible Work Schedules || United States : Health Savings Accounts || United States : Holidays || United States : Life & Disability || United States : Medical || United States : Training || United States : Vacation || United States : Vision || United States : Wealth Management SupportAt BENTELER, we make it possible. From promoting individual talents to international career prospects, or from generous opportunities for designing your career to personal development opportunities—at BENTELER, we always have answers to your questions about the future, based entirely on your personal needs. Diverse options that makes sure you can be anything and everything. Or, as we like to put it: BENTELER makes it happen!Core Responsibilities:Ensures IT systems, tools and procedures are compliant with BENTELER IT Security policies and standards.Implement operational procedures for local IT services.Administrates, documents, and optimizes local IT infrastructure services on a basic levelMonitors local IT infrastructure services to prevent incidents and proactively reporting of possible risks.Coordinates external suppliers.Executed 2nd level support services: User support Windows standard application; Communication with BENTELER Service Desk; Create and track Service Request Tickets, IncidentsWhen directed, installation of BENTELER standard hardware, phone and Prod. printers.Moving hardware, installation of hardware into cabinets.Job Requirements:High School Diploma, GED or equivalent.AA/AS in IT or related field, or equivalent combination of education and experience.Bachelor’s Degree in IT or related field preferred.Minimum of 1 year proven experience as IT technician.Experience with IT Ticket system, preferable ServiceNow, Software Distribution, preferable MS intune.Expereinece withOffice and Production IT, preferable experience in a production environment.Expereince with Industrial Printers, Industrial scanners, and User support in an industrial environment.Excellent communication, time management, planning, and organizational skills.Your contactSamantha Ann MetoyerBENTELER Human ResourcesPhone: +1 318 216-4187Your new employerThe BENTELER Group always has the answer. That’s because in each of our divisions and at every one of our sites, you can benefit from the size and diversity of an international corporation with more than 20,000 employees at around 90 locations worldwide.The same is true in our BENTELER Steel/Tube division. Here, we develop and produce custom, precision pipes for customers from energy production, automotive engineering, and other industrial sectors. In this division, we enable the unerring application of our products, from the concept up to process integration and thus to integration into our customers’ value chains. Along with that, our diverse fields of application make sure you can be and become anything. Or, as we like to put it: BENTELER makes it happen!