DCS CASE MANAGER 1*

DCS Case Manager 1 (Trainee) Qualifications Education and Experience: Graduation from an accredited college or university with a bachelor's degree. Necessary Special Qualifications Must be at least twenty-one (21) years of age on the date of application. Be a citizen of the United States. Possess a valid driver's license prior to and during employment. Have a good moral character, as determined by investigation. Complete a criminal history disclosure form in a manner approved by the appointing authority. Have no conviction for a felony. Agree to release all records involving their criminal history to the appointment authority. Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check. Submit to and pass a pre-employment screening test for use of illegal drugs. Overview This classification is responsible for professional case management work of routine difficulty and performs related work as required. It is the trainee/entry level class in the DCS Case Manager job series. An employee in this class learns to perform a variety of case management duties for children under State supervision, in State custody, or at risk of State custody, and their families. This class differs from DCS Case Manager 2* in that an incumbent of the latter is fully trained and functions at the working level. *An applicant appointed to this flexibly staffed class will be reclassified to the next higher class in the series after successful completion of a mandatory one-year training period; inadequate or marginal performance during the training period will result in automatic demotion or termination. Responsibilities Determine if abuse or neglect has occurred, who the abuser is, the level of risk or harm to the child, determine the need for a safety plan, make recommendations regarding permanency, monitor adoptive and foster families, recruit foster parents, conduct home visits, and coordinate/observe visitation. Maintain documentation for case files and other required documentation; prepare for, participate in, and testify in court proceedings. Conduct interviews with alleged child victims, individuals reporting alleged abuse or child neglect, child's family, and collateral contacts; gather required information such as school records, demographic information, medical exam/psychological information, etc.; identify supports for children and families, administer client drug screens; conduct required assessments/assessment of home; conduct face-to-face visits with children, resource families, providers, kinship homes, and other relevant entities. Work flexible hours including weekends, holidays, and after hours; schedule appointments, meetings, visitation with children on caseload; transport children to various appointments safely; assist children in preparing for placement; sit with children who are awaiting placement. Communicate effectively and timely with others, engage with children and families to build trustful relationships, encourage clients to overcome barriers and achieve permanency, explain parental rights and other relevant documents to families, respond timely to families, providers, co-workers and supervision. Convene and identify members for Child and Family Team Meetings to work collaboratively with all participants; develop action steps and goals to be accomplished by the team. Work within communities by making referrals to service providers on behalf of clients; collaborate with law enforcement officials and multidisciplinary teams; train foster parents, adoptive parents and community. Competencies Decision Quality Action Oriented Customer Focus Manages Conflict Communicates Effectively Knowledge Clerical Customer and Personal Service Skills Time Management Active Learning and Listening Complex Problem Solving Abilities Written Comprehension Deductive Reasoning Inductive Reasoning Tools & Equipment Electronic Devices Computers Motor Vehicles #J-18808-Ljbffr