Scrum Master Sr

Scrum Master Sr.

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Scrum Master Sr. within PNC's Retail Lending organization, you will be based in either; Pittsburgh, PA, Dallas, TX, Birmingham, AL or Phoenix, AZ.

Due to the nature of this position we are seeking passionate Scrum Masters. Candidates should have experience with the following:

• Team Coaching, Facilitation, and Servant Leadership
• Serve as a servant leader who builds trust, fosters collaboration, and adapts easily to a wide range of team personalities and working styles.
• Facilitate team ceremonies with confidence—removing blockers, guiding discussions, and ensuring constructive interaction among all members.
• Act as the team's coach and cheerleader, supporting continuous improvement, encouraging accountability, and helping members grow in Agile maturity.
• Agile Delivery Support & Scaled Agile Alignment
• Guide teams in Agile best practices while flexibly applying Scaled Agile concepts such as PI Planning, iteration planning, and confidence voting.
• Manage and maintain team documentation and workflow in Confluence, ensuring clarity, transparency, and alignment across teams.
• Support coordination across multiple squads or release trains, helping the team stay connected to roadmap priorities and dependency management.

Key Skills and Qualifications:

• Certified Scrum Master (CSM): A common requirement, indicating a foundational understanding of Scrum.
• Experience with Agile Methodologies: Proven experience in leading and coaching teams using Scrum and other Agile frameworks.
• Strong Facilitation Skills: The ability to lead and guide effective Agile ceremonies and discussions.
• Excellent Communication and Interpersonal Skills: The ability to effectively communicate with team members, stakeholders, and management.
• Problem-Solving and Conflict Resolution: The ability to identify and resolve impediments and conflicts within the team.
• Leadership and Mentoring: The ability to guide, coach, and mentor team members and other Scrum Masters.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.