Healthcare Administrative Assistant/Surgery Scheduler

Join Coastal Orthopedics

Join a supportive team at Coastal Orthopedics and help make a real difference in patient care. At Coastal Orthopedics, we are dedicated to providing top-tier care while fostering a collaborative and growth-oriented environment. As a Healthcare Administrative Assistant/Surgery Scheduler, you'll work directly with our patients, playing a vital role in ensuring a seamless and compassionate experience.

Why You'll Love Working Here:

• Team-Centric Environment: Work closely with our physicians and clinic team to provide excellent patient care.
• Professional Growth: Benefit from ongoing opportunities for skill development and career advancement.
• Work-Life Balance: Enjoy a structured yet supportive work schedule with full benefits.
• State-of-the-Art Facilities: Be a part of a practice using the latest technology and equipment in orthopedic care.

What You'll Do:

• Timely and accurately completes assigned tasks which include: triaging of incoming calls, working task logs, scheduling appointments (surgical procedures, pre-operative testing, physical therapy and imaging), handling medication refill request and performing other administrative duties as assigned.
• Coordinates all aspects of surgery scheduling to include pre-operative testing, cardiac/medical clearances, patient education, equipment needs and post-operative care. Works closely with the insurance department to ensure proper authorization is obtained. Arranges transportation and interpretation services for patients, when appropriate.
• Facilitates the coordination of care with outside referring physicians, ASC's, hospitals, pharmacies, laboratories, physical therapy centers, skilled nursing facilities, home health agencies, imaging centers and supply vendors. Properly routes all diagnostic test results, medication requests and other pertinent patient information to the physician in a timely, accurate manner utilizing the PAQ. Urgent results requiring immediate attention need handled accordingly.
• Calls in medication requests and refills to the pharmacies as needed paying close attention to name, dosage and SIG. Obtains authorization for the prescription, as needed. Communicates with the front office staff on medication requests and patient pick-ups.

What Your Qualifications Should Be:

• Bachelors degree or equivalent experience preferred.
• CPR certification (or ability to obtain within three months of hire).
• Experience with EHR systems (NextGen preferred) and knowledge of basic surgical techniques.

What Your Benefits Look Like:

• Competitive compensation with full-time benefits.
• Opportunities for professional development and continued education.
• Comprehensive medical, dental, and vision coverage, plus retirement savings plans.

Ready to help make a difference in patient care? Apply today and join Coastal Orthopedics, where every role plays a crucial part in our mission!

Coastal Orthopedics is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.