HOUSING SPECIALIST

Housing Specialist

The Housing Specialist is responsible for assisting homeless families in obtaining permanent housing. The Housing Specialist will be experienced with the housing process, is familiar with housing resources, is able to form relationships with landlords and brokers, inspect apartments, accompany clients to apartment viewings, and collaborate with the Department of Social Services (DSS) to link apartments and utilize rental subsidy programs.

Conduct comprehensive intake of each client within 5 business days of client arrival.

Develop individualized housing plan for each client. Instruct client on required housing log procedure.

Provide client with additional information, assist in the collection of necessary documentation and build communication skills required to secure and maintain permanent housing.

Assist clients in the completion of all housing program applications and ensure the applications are submitted to housing programs in a timely manner.

Remain current on potential housing availability.

Collect required client housing logs weekly.

Complete monthly DSS housing logs cover sheet for each client.

Housing Specialist will have a face-to-face meeting with each client semi-monthly.

Document all contact with and on behalf of the client in a progress note.

Connect with community realtors and housing agencies to develop new housing resources.

Escort clients to view apartments and other appointments as needed.

Arrange for the timely completion of housing inspections.

Assist clients in moving into permanent housing e.g. attend lease signing, ensure utilities are turned on, and coordinate transportation and moving.

Participate in team meetings, case conferences, department meetings, weekly individual supervisory sessions, and staff training.

Perform other duties as assigned.

Each employee is responsible to read and understand the Policy and Procedure Manual. If you have any questions, contact your supervisor for clarification.

Each employee is responsible to arrive at their workplace on time and ready to work. Any changes to ones schedule are to receive prior supervisor approval.

Personal cell phones are to be used for emergency only during work hours.

Each employee is expected to read their email daily.

Purchases on behalf of the shelter require prior approval of the Program Director. Personal spending will not be reimbursed without prior approval.

FSL reserves the right to make changes to this job description and employee schedule.

High School Diploma required. 1-2 years of experience in human services preferred.

Knowledge of homeless population and DSS policies and regulations.

Excellent organizational and time-management skills.

Excellent written and verbal communication skills.

Computer literate.

Bilingual a plus

Valid, clean, New York State Drivers License required.

This position requires sitting and standing for extended periods of time, as well as moderate lifting up to 10-15 pounds. Must be able to go up and down stairs.