IT Procurement & Operations Specialist

Make an impact We are looking for a detail-oriented and proactive IT Procurement Specialist to join our IT team. This role is essential for supporting our day-to-day IT procurement functions and ensuring the timely acquisition of hardware, software, and services. You will work directly with the IT Procurement Lead to manage a high volume of requests, improve processes, and help alleviate a significant backlog. Make an impact We are looking for a detail-oriented and proactive IT Procurement Specialist to join our IT team. This role is essential for supporting our day-to-day IT procurement functions and ensuring the timely acquisition of hardware, software, and services. You will work directly with the IT Procurement Lead to manage a high volume of requests, improve processes, and help alleviate a significant backlog. This is a critical support role that will help reduce operational risks, eliminate bottlenecks, and ensure our teams have the technology they need to succeed. The ideal candidate is a hands-on problem-solver who is comfortable with both administrative tasks and vendor communication. Key Responsibilities Procurement and Order Processing: Assist in the end-to-end procurement process, including creating purchase orders, managing requisitions, and tracking orders for IT hardware (laptops, monitors, etc.) and software licenses. Service Ticket Management: Triage and process incoming IT service requests from ServiceNow, ensuring they are accurately categorized and routed for fulfillment. Vendor and Stakeholder Communication: Act as a point of contact for routine inquiries from internal stakeholders and external vendors regarding order status and product availability. Inventory and Asset Management: Help maintain accurate records of IT assets and inventory using spreadsheets (Excel) and other tracking tools. Documentation and Reporting: Assist in tracking contracts, renewals, and cost-saving initiatives. Help prepare reports on procurement activities and spending. Process Improvement: Identify opportunities to streamline manual tasks and contribute to the improvement of procurement workflows, particularly within ServiceNow. What You Should Bring 1-3 years of experience in a procurement, purchasing, or operations support role, preferably within an IT department. Experience with ticketing systems (ServiceNow is a significant plus). High proficiency in Microsoft Excel (or Smartsheet) for data tracking and management. Excellent organizational skills and a strong ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Strong attention to detail to ensure accuracy in order processing and record-keeping. Good communication and interpersonal skills, with the ability to work collaboratively with team members and other departments. A proactive mindset with a desire to learn, take on new challenges, and help build more efficient processes. Familiarity with IT hardware, software licensing models (e.g., Adobe, Microsoft), and technology vendors is highly desirable. Why Join Us? High Impact: Your work will directly address critical operational challenges and contribute to the stability and efficiency of our IT department. Growth Opportunity: This is a chance to grow your procurement career in a complex, multi-faceted organization and learn from experienced leaders. Build from the Ground Up: You'll play a key role in helping to mature and formalize IT processes in a company undergoing a significant transformation. What We Offer Full Insurance benefit suite including Medical Insurance, Dental Insurance, Vision Insurance, Critical Illness Insurance, Accident Insurance, Short Term Disability, Legal & Identity Theft Insurance, and Pet Insurance. Company paid Life Insurance (option to buy additional available) and Long-Term Disability. Access to benefits concierge service. Access to Mental Health & Well-Being service. 401K:Bridge Investment Group will match your contributions dollar-for-dollar, up to 6% of your pay. These contributions are fully vested immediately. Eligible employees are automatically enrolled at a 4% contribution rate. *The employee must be at least 21 years of age and have worked for the Company for at least 60 days. Paid Time Off: Employee will accrue 5.23 hours of paid time off per pay period for a total of 17 days per year. 11 Paid Holidays per year. Following six (6) months of employment at the Company, you will be eligible per birth, adoption or placement of a child for four (4) weeks of paid parental leave as the primary caregiver to the child or two weeks of paid parental leave as the secondary caregiver to the child. Following two years of employment at the Company, you will be eligible for twelve weeks of paid parental leave per birth, adoption, or placement of a child if you are the primary caregiver of the child. Tuition Reimbursement: Up to $5,000 per year of pre-approved tuition expenses will be reimbursed upon submission of approved documentation. Repayment obligations may apply if employment terminates prior to 24 months. We at Bridge acknowledge and appreciate the uniqueness of each individual, understanding that our people are the key to our success. We are committed to fostering an inclusive environment where everyone feels respected and valued. Our dedication extends beyond our business goals to making a positive impact in our communities and upholding Sustainability and Responsibility (S&R) principles at our properties and corporate locations. We evaluate all candidates based on merit, without any discrimination based on race, color, religion, sex, age, disability, sexual orientation, national origin, or any other category protected by law. As an equal opportunity employer, we are devoted to creating an inclusive hiring process. We actively work to eliminate barriers and provide reasonable accommodations to qualified individuals with disabilities. Our goal is to provide fair opportunities and access throughout the recruitment, hiring, and employment experience. Your specific needs are important to us. If you need accommodations related to a disability or any other protected status during the recruitment process, please email View email address on click.appcast.io. Want to talk with someone about Bridge Culture? At Bridge, we understand that joining a new workplace is a significant decision. To help you gain deeper insights into our culture, we offer "Culture Conversations." This initiative reflects our commitment to transparency, diversity, and inclusivity. Culture Conversations are voluntary, one-on-one sessions designed for applicants to connect directly with our diverse staff members. It's your chance to explore the Bridge work environment, ask questions, and get a genuine feel for what it's like to be part of our team. How It Works Culture Conversations are entirely voluntary. Feel free to opt in based on your comfort and curiosity. C hoose Your Conversation Partner: We believe in the power of choice. Browse through our diverse group of staff members and select someone you'd like to have a conversation with. This ensures that you connect with someone whose experiences and insights align with your interests. No Impact on the Hiring Process: Your decision to participate or not in Culture Conversations has no bearing on the hiring process. We value your time and references. Why Participate You get to have a firsthand understanding of our workplace culture. Informed decisions lead to fulfilling careers. Culture Conversations empower you with the information needed to make the right choice for your professional journey. Personalized Connection: Connect with an employee who resonates with your professional interests. Inclusivity: Embrace diversity by choosing a conversation partner from various backgrounds and roles. #J-18808-Ljbffr Bridge Investment Group