Client Experience Manager — Lead CX Team (Louisville)
ShipMonk
ShipMonk is seeking a Client Experience Manager based in Louisville, KY, to lead a performance-driven team. The role requires 3–5 years of experience in customer-facing roles, emphasizing the management of service metrics and coaching support staff. Ideal candidates will have a background in logistics or e-commerce, and experience with tools like Salesforce and Zendesk. The position promises a competitive salary, performance bonuses, and benefits including health and wellness programs. #J-18808-Ljbffr ShipMonk
Vacancy posted 4 days ago
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