Golf Cart and Bag Attendant

Job Description

Job Description

POSITION SUMMARY

The Plantation at Ponte Vedra Beach is seeking a Golf Cart and Bag Attendant to ensure a smooth transition for members and their guests around the club.

PRIMARY RESPONSIBILITIES:

Provide courteous customer service to members and guests, ensuring efficiency of cart loading, cart cleanliness, staging and storing. 

• The Cart Attendant must have excellent listening skills and an eagerness to provide excellent customer service.
• Must be flexible in meeting the varying scheduling needs of the Club and may be required to work additional hours than scheduled, if necessary.
• Cart Attendants must be neat and well-groomed in accordance to our standards.
• This position requires a highly self-motivated individual who can work with minimal supervision and interact with members at a high-level. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

This position will meet and greet all members and their guests in a warm, friendly and professional manner in accordance with all facility policies and procedures.

• Responsible for daily operations of range ball recovery utilizing both mechanical and hand machinery and equipment.
• Responsible for the collection of, organization of, and cleanliness of all range baskets used for ball transportation according to policies and procedures established by management.
• Help keep all working areas attractive, neat and clean free of trash and waste.  
• Responsible for washing the range balls to maintain cleanliness and usability.
• Follow procedures for proper opening and closing of the cart and range operations.  
• Keep the outside area uncontested, neat, and clean.
• Do not allow carts to clog passage area, arrange them neatly after having been used.
• Inspect the condition of golf carts with specific attention to their cleanliness and appearance.
• Responsible for cart cleanliness, cart supplies, cart condition and fueling. As well as the rotation of golf carts to ensure uniform usage amongst the fleet.
• Assist golf shop personnel in the tournament setup of golf carts and range operations.
• Refer all major problems/complaints to a manager and/or assistant manager.
• Follow procedures in management of the cart.
• Maintain order and continuity of player traffic.
• Tracking and reporting the need for supplies necessary for day-to-day operations of their given areas.
• Perform other duties as required.

REQUIREMENTS:

• Flexible availability including days, nights, weekends and holidays.
• Must be able to clearly communicate Member needs to other Team Members.
• Must be able to frequently lift and carry up to 70 lbs.
• Minimum Age 16
• Ability to Stand 6-8 Hours
• A positive attitude while on the job is also essential.

To successfully fulfill the duties and responsibilities of this position, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  LANGUAGE SKILLS 

• The ability to speak English is necessary to converse with our members and guests.  Proper diction is valued to maintain the ambiance of high-level service to our members.
• The ability to effectively present information and respond to questions from groups, managers and members is important.

REASONING ABILITY: 

It is necessary to have the ability to solve practical problems that may arise. Our team members must have the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the Team Member is regularly required to lift and carry up to approximately 70 pounds.
• The Team Member may be required to spend long hours on their feet.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the Team Member could be exposed to outside weather conditions, if providing service during an outside event.
• The noise level in the work environment is usually moderate with increased levels during events. 

Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.