Front Desk Representative

Front Desk RepresentativePride Health is hiring a Front Desk Representative to support our client's healthcare facility in Marshfield, WI.Job Details: Schedule: Monday–Friday, 8:00 AM–5:00 PM (No weekends; some flexibility, with coverage required 9 AM–3 PM)Location: Marshfield, WI 54449Job Type: Local contractContract Length: 14 weeks of contract with possible extension.Pay Rate: $19.00/hour*Mileage Reimbursement Rate (if applicable): N/A*Pay offered is based on experience, expertise, credentialing, and education.Duties:Greet and assist members, providers, and visitors.Handle onsite walk-ins and incoming phone calls.Troubleshoot customer inquiries and provide effective solutions.Locate and update member information in internal systems.Perform general administrative tasks.Deliver a positive and professional customer experience.Requirements:Education: High School Diploma or GED required.License(s): N/ACertification(s): N/AYears of experience: 1–3 years of healthcare customer service experience.Skills/Specialties/Technology:Proficiency with Microsoft Outlook, Word, Excel, and standard computer applications.Strong communication and interpersonal skills.Ability and willingness to work onsite in Marshfield, WI.Business-casual dress required.For workers in the United States, PrideGlobal and its affiliates offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors.PrideGlobal and its affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.PrideGlobal and its affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us. Only applicable for San Francisco CandidatesUnder the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation. Only applicable for Kentucky positions: For this type of employment, state law requires a criminal record check as a condition of employment. This applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky nursing facilities, assisted living communities, or long-term care facilities, in accordance with KRS 216.793.