Manual QA Engineer

Manual QA EngineerWe are seeking a highly detail-oriented Manual QA Engineer with hands-on experience validating U.S. tax calculations within Point-of-Sale (POS) systems, preferably in a high-volume retail environment. The ideal candidate will be responsible for ensuring the accuracy of sales tax calculations across multiple jurisdictions, validating tax-related business rules, and executing end-to-end testing of POS transactions, including sales, refunds, voids, returns, discounts, and promotions.Basic Qualifications:7 years of Manual QA testing experience.Strong experience testing retail POS applications.Hands-on experience validating U.S. sales tax calculations and tax compliance requirements.Solid understanding of state, county, city, and district tax calculations, tax exemptions and tax holidays, tax-inclusive and tax-exclusive pricing, tax rounding, and jurisdictional rules.Experience using Jira, Azure DevOps, or similar defect-tracking tools.Strong analytical and troubleshooting skills.Required Skills:Experience testing POS transaction flows: Sales, Returns, Exchanges, Refunds, Voids/Reversals, Discounts and Promotions, Gift Card Transactions.Preferred Qualifications:Experience working in a large-scale retail environment.Experience validating tax integrations with third-party tax engines such as Vertex, Avalara, or similar solutions.Familiarity with payment processing and tender types including Credit Card, Starbucks Card, Mobile Pay, Apple Pay, GooglePay, and Gift Cards.Basic SQL knowledge for backend validation.Experience testing APIs using Postman or similar tools.Experience working in Agile/Scrum environments.Role and responsibilities:Develop, review, and execute manual test cases for POS tax calculation functionality.Validate U.S. sales tax calculations across federal, state, county, city, and special tax jurisdictions.Test tax scenarios for beverages, food items, merchandise, gift cards, and digital transactions.Verify tax behavior for discounts, promotions, coupons, loyalty rewards, and tender-specific transactions.Validate tax calculations for sales, refunds, voids, returns, exchanges, and post-void scenarios.Perform end-to-end testing across POS, payment processing, back-office, and reporting systems.Investigate and document tax discrepancies, defects, and edge-case scenarios.Collaborate with Product, Business Analysts, Developers, and Tax Compliance teams to clarify requirements and expected behavior.Participate in defect triage, sprint ceremonies, regression testing, and release validation activities.Create detailed test plans, test cases, test evidence, and execution reports.