Quality Assurance Manager

Quality Assurance Manager

The Quality Assurance Manager is responsible for ensuring that DSV's transportation and logistics operations meet industry standards and customer requirements. The Quality Assurance Manager is responsible for implementing quality assurance procedures, managing audits, and overseeing compliance with regulations and standards.

Duties and Responsibilities:

• Develop, implement, and maintain quality assurance procedures for transportation and logistics operations.
• Monitor compliance with industry standards and customer requirements.
• Coordinate and manage internal and external audits.
• Develop and implement corrective actions to address non-conformances.
• Review and approve quality-related documentation, such as standard operating procedures and work instructions.
• Analyze data and implement improvements to processes and procedures.
• Train employees on quality assurance procedures and standards.
• Communicate with customers and regulatory agencies as necessary to ensure compliance.
• Develop and manage quality metrics and key performance indicators.

Educational background / Work experience:

• A Bachelor's degree in a relevant field such as business, logistics, engineering, or quality management is typically required.
• A Master's degree may be preferred.
• A minimum of 5-7 years of experience in quality assurance in the transportation and logistics industry is usually required.
• Experience managing audits and implementing corrective actions is preferred.

Skills & Competencies:

• Strong knowledge of quality assurance principles, practices, and methodologies.
• Excellent analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Strong organizational and project management skills.
• Knowledge of regulatory requirements and industry standards related to transportation and logistics.

Function / Market & Industry Knowledge / Business Acumen / Processes:

Supervisory Responsibilities (if any): The Quality Assurance Manager may supervise a team of quality assurance professionals.

Preferred Qualifications:

• Professional certification in quality assurance, such as Certified Quality Manager (CQM) or Certified Quality Auditor (CQA).
• Experience with ISO 9001 or other quality management systems.
• Experience with Lean Six Sigma methodologies.
• Fluent in English (oral and written)
• Computer Literacy: Proficiency in Microsoft Office suite, as well as experience with quality management software or other relevant tools, is typically required.

At Will Employment: DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees.

Expected Base Pay Range: $70,304.00 - $93,000.00 annually.

DSV offers a comprehensive benefits program designed to support the health and well-being of employees and their families.

DSV is an equal employment opportunity employer.