VA Case Manager (Greater Milwaukee)

Job description

Become a team member at Wisconsin’s award-winning Tabak Law.

We have multiple vacancies in our Racine, WI Veterans Benefits Department for a Case Manager. You will support an attorney as a member of the team in this administrative law firm. The philosophy of this team involves a deep respect and admiration of our service members while allowing our team members great benefits, an outstanding work/life balance, and rewarding careers.

Each of our clients are individual Veterans who have applied for disability benefits through the Department of Veterans Affairs and are seeking our assistance in obtaining approval.

Specific job duties include but are not limited to:

• Process daily mail.
• Telephone communication with clients
• Manage a client caseload under the direct supervision of an attorney.
• Prepare correspondence with clients, government and administrative agencies.
• Prepare and review appeals and evidentiary documents for submission to the Department of Veterans Affairs.
• Legal, medical, government, and administrative research.
• Maintain and manage documentation in the firm’s case management software.
• Other duties and administrative tasks as requested/assigned from attorneys and partners

Skills and Qualifications:

• Highly organized and attentive to detail.
• Outstanding customer service skills.
• Ability to problem solve and make practical decisions.
• Ability to prioritize multiple tasks with competing deadlines.
• Solid spelling, grammatical, and proofreading skills.
• Ability to maintain professionalism, client confidentiality, and a positive attitude.
• Strong written and verbal communication skills.
• Well-versed with computers and Microsoft Office software.
• Adaptability.
• Efficiency, flexibility, independence, and patience.
• Excellent organization and time management skills.

Important: This position operates within a fast-paced, high-volume  environment and employees are expected to maintain a steady cadence throughout each workday.

Veterans are strongly encouraged to apply!Experience in working with the Department of Veterans Affairs or other federal government agencies is a plus. We will provide training on our case management software, but proficiency with computers is required.

This is a full-time position working approximately 40 hours per week

Starting Wage: $19-23/hour commensurate with experience