CQI Specialist

Job Title

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences.

Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention.

Responsibilities

• Work closely with management to complete program reports (monthly, quarterly and annual reports).
• Implement and create processes that improve survey data processing and significantly reduce and/or eliminate manual data entry.
• Develop and maintain systems and procedures that connect different data sources: Salesforce, funder reporting portal, Microsoft Excel and streamline data processing.
• Design and implement efficient and effective procedures for data management and analysis with attention to all technical aspects
• Provide technical assistance and training to team members and staff.
• Analyze and interpret data, both from quantitative and qualitative analyses, using accepted statistical and qualitative research methods.
• Acquire data from primary or secondary data sources and maintain databases/data systems for conducting comparison data tables and reports
• Perform independent research to identify and include new demographic, health, and food systems data sources for needs evaluations and comparative analysis.
• Present findings from survey data to management and team and collaborate with staff to improve survey tools and reporting processes.
• As requested, participate in leadership meetings with Program Director when presenting on data.
• Assist with project planning, troubleshooting, and implementation of new strategies and initiatives and how they will be tracked in master database
• Explore and implement new and innovative ways and technology to evaluate program objectives and present program successes and outcomes.
• Examine large-scale and long-term datasets to evaluate overall program impact and reach.
• Conduct risk assessment questionnaire one time per year
• Monitors program compliance with funder requirements and makes recommendations for improvements to program services as needed
• Perform other duties as assigned by supervisors

Qualifications

• Bachelor of Science or Bachelor of Arts required.
• Experience working with data entry and managing program datasets
• Experience in research setting or work requiring analytical skills
• Excellent written, communication, and organizational skills; detail oriented, ability to plan, implement, monitor and report out on program activities.
• Advanced computer skills, including proficiency in MS Office (O365, Microsoft Word, Excel, PowerPoint, Teams, Outlook, Zoom, CANVA)
• Ability to analyze, detect issues, and efficiently resolve problems with excellent judgement and minimal support
• Produces high-quality work at all times. Makes every effort to turn in complete, thorough, grammatically and mathematically correct work. Does not rely on supervisors to substantially correct or edit work.
• Experience working as part of a collaborative team
• Places value on cultural awareness and humility in a multi-ethnic community

Physical Requirements

• Ability to use a computer for prolonged periods.
• Ability to occasionally lift and/or move up to 10 pounds.
• Ability to stand, walk, or sit for long periods of time.
• Ability to bend and retrieve objects and/or documents.
• Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.
• Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work.

BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact View email address on click.appcast.io.