Lead Sales Supervisor - Otay Ranch, Chula Vista, CA

Retail Sales Lead Supervisor – See’s Candies As the Retail Sales Lead Supervisor, you will lead the sales team and ensure smooth operations of a See’s Candies retail shop. The role requires providing guidance to team members, driving sales initiatives, maintaining excellent customer service, and overseeing day‑to‑day store activities. Key Responsibilities Assist the Shop Manager in providing effective leadership to the retail team. Motivate and guide team members to achieve individual and collective sales goals. Oversee day‑to‑day operations of the retail location in accordance with company guidelines. Ensure compliance with visual merchandising standards and product presentation. Resolve customer and employee concerns in a professional and timely manner. Train and develop team members on company programs, policies, and procedures. Create a positive and welcoming atmosphere for customers through effective engagement. Manage cash handling procedures, protection of company assets, and banking. Ensure compliance with company policies, procedures, ethical standards, and safety protocols. Assist with inventory management, maintain accurate records, and communicate inventory needs and trends to management. Submit required paperwork in a timely manner, including payroll approvals and other administrative tasks. Perform other duties as assigned. Minimum Qualifications Minimum 1 year of retail supervisory experience. Proven success in developing, motivating, training, and coaching employees. Excellent customer service, communication, organizational, cash‑handling, and merchandising skills. Ability to follow, implement, and enforce company policies and procedures. Strong work performance and ability to grow the business by seeking sales opportunities. Ability to learn new technologies quickly and manage change efficiently, proactively, and positively. Physical ability to carry out essential functions, including packing candy, stocking shelves, ringing sales, standing, or walking the entire shift and lifting up to 25 pounds frequently. Flexibility in working hours, including weekends and holidays. Internal applicants must be in good standing. Pay rate: $25.46 per hour. See’s is an EOE See’s will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance #131192 and Los Angeles Municipal Code 189.00). #J-18808-Ljbffr LE1 See’s Candy Shops, Incorporated