Doggy Daycare Manager

Neuse River Veterinary Hospital is seeking dedicated professionals to join our compassionate medical family in Wendell, NC. Job Description Your Impact as an Assistant Hospital Manager Reporting to the Hospital Manager, you will serve as a key leader in our fast‑paced, multi‑doctor veterinary hospital. As the Assistant Hospital Manager, you will partner with the Hospital Manager to drive operational efficiency and team development. You will assist with essential HR functions—including hiring, training, and performance management—while ensuring compliance with policies that support a safe and efficient hospital environment. In this role, you act as a visible leader, balancing administrative tasks with client relations and team support. Your Impact Will Include: Team Leadership: Partner with the Hospital Manager to address staffing needs, including hiring, training, reviewing, and coaching staff, and serve as a visible leader and point of support for technicians, CSRs, and support staff. Operational Flow: Monitor daily schedules, appointment flow, and staffing coverage to ensure the hospital runs smoothly and efficiently. Conflict Resolution: Proactively address and work to resolve employee conflict and behavioral issues, fostering a positive team environment. Financial Management: Manage financial needs by maintaining accurate balances through collection of client transactions, strict cash/credit handling procedures, and managing opening/closing protocols. Client Experience: Maintain a positive attitude in all interactions, proactively demonstrating empathy toward clients and treating pets with compassion and respect. Systems & Records: Utilize hospital computer systems to document medical records accurately and communicate effectively with clients and teammates. What You'll Bring to the Team 1–3 years of leadership or supervisory experience is required (veterinary or healthcare experience is preferred). Excellent communication and conflict management skills. Ability to multitask and thrive in a fast‑paced environment. Experience leading a diverse workforce and establishing a positive team culture. Flexibility to work a varied schedule, including some holidays and weekends. How You're Supported As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked. Competitive Compensation A competitive salary and a comprehensive benefits package. Comprehensive coverage including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP). Plan for your future with a 401(k) retirement plan, plus Life Insurance and Short‑Term Disability options. Commitment to Growth We support your career goals with opportunities for professional development and training. Physical Requirements Physical Requirements: Ability to walk, bend, stand, and reach constantly during a work shift. Ability to lift 35‑50 lbs. Manual dexterity to operate computers and office equipment. Reasonable Accommodations Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information. EEO Statement EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr Neuse-River-Veterinary-Hospital