Inventory Control Manager

Description

FAIT DISTRIBUTION SUMMARY

Fait Distribution is a family-owned and operated wholesale contact lens distributor and buying group. We pride ourselves in projecting a professional image to our customers that is both confident and enthusiastic. Our commitment to exceeding customer expectations and creating long lasting relationships is driven by our dedicated Associates. Being part of a family-owned company like Fait Distribution is something special. We're a close-knit company where Associates are valued and truly drive and make an impact on our success. There are always exciting and new opportunities for you to advance your career and grow within our company. At Fait Distribution you will find a supportive and fast-paced environment with a fun work culture. We trust you will find employment here challenging, yet highly rewarding.


QUALIFICATIONS/ABILITIES:

• Bachelor's degree in Operations, Supply Chain, Logistics, Business, Engineering, Safety, or related field preferred; equivalent experience may substitute.

• 5+ years of progressive experience in warehouse, distribution, logistics, manufacturing, or a related operational environment; 2+ years of leadership experience preferred.

• Strong analytical, problem-solving, communication, and cross-functional collaboration skills.

• Demonstrated ability to use KPIs and operating data to identify issues, prioritize work, and drive corrective action.

• Comfort working in a fast-paced, high-volume environment with changing priorities and customer commitments.

• Strong personal accountability, integrity, flexibility, and commitment to safe, compliant, respectful operations.

• Strong knowledge of inventory control, cycle counting, WMS transactions, audit practices, root-cause analysis, damages, and returns.

RESPONSIBILITIES - HOW THIS POSITION SUPPORTS THE VISION

• Own the accuracy and integrity of inventory records, locations, counts, adjustments, and control processes.

• Establish and manage cycle count programs, inventory audits, discrepancy research, and corrective actions.

• Partner with Inbound and Outbound to investigate shorts, overages, mis-slots, damages, and transaction errors.

• Own or coordinate returns processes and ensure product disposition and system transactions are completed accurately.

• Monitor inventory accuracy by location, SKU, process, and root cause to identify recurring control failures.

• Lead audit readiness and documentation for inventory control procedures and internal requirements.

• Partner with Supply Chain on inventory availability, replenishment issues, and root-cause resolution.

• Develop Team Leads and Process Leads on inventory handling standards and discrepancy escalation.

INDICATORS OF PERFORMANCE

• Inventory accuracy meets or exceeds established target.

• Cycle counts are completed on schedule with high count accuracy.

• Inventory adjustments are supported by documented root-cause analysis and authorization.

• Returns and damages are processed within established timeframes.

• Recurring discrepancies by location/process/SKU are reduced.

• Audit findings are closed on time with effective corrective actions.

• Inventory-related customer shortages and service failures decline.

IMPROVING THE SYSTEM

• All Fait Associates are responsible for documenting and fixing problems within the system. In addition, this role is responsible for improvement project participation, planning, communicating and implementing solutions within the scope of the position.

PERSONAL IMPROVEMENT

• Fait will provide resources and support, relevant to the position, for education and training as needed. It is the Associate's responsibility to seek approval, schedule and participate in education and/or training that will prepare him/her for present and future needs. A post-training recap may be required.