Strategic WFM Forecasting & Capacity Planner
$67.5k - $86.6kPublic Partnerships LLC
Public Partnerships LLC in New York is seeking a WFM Forecasting & Capacity Planning Analyst to ensure contact center service levels by accurate volume forecasts and staffing models. The analyst will partner with Operations, Scheduling, Real-Time, and Finance teams, providing data-driven insights. Key qualifications include strong analytical skills and proficiency in Erlang C. The position offers a salary range of $67,500 - $86,600 annually and a dynamic work environment. #J-18808-Ljbffr Public Partnerships LLC
Vacancy posted 1 day ago
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