Retail Store Manager
PetSmart
Benefits Health & Wellness Benefits Paid bi-weekly Health & Wellness Benefits 401k Plan with company match Flexible schedule (days, nights, weekends) Paid time off Tuition assistance Associate discounts Career pathing Development opportunities Job Summary PetSmart’s Store Leader has leadership oversight of the safety of people and pets, pet parent experience, operational execution, financial outcomes, and all human resource functions within all areas of the store. This role is expected to provide exemplary leadership for the store by driving the company culture and strategies, achieving targeted results, championing exceptional pet parent service and efficient execution of the store’s daily business while upholding the company’s vision, mission, values, and strategy within the store. Essential Responsibilities Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership Responsible for employment decisions such as recruiting, interviewing, hiring, coaching, and terminating. Builds an open-door culture in the store by engaging and listening to associates. Responsible for leveraging the Voice of Associate tool to listen to and respond to associate feedback. Accountable for creating and posting the schedule for the entire store after receiving input from Experience and Process Leader. Facilitates the associate experience and supports associate development. This includes but is not limited to associate reviews, recognition, team activities, labor management, training, onboarding, mentoring and succession planning. Delegates effectively and empowers others to succeed; challenges others to reach their full potential and encourages them to retain ownership for their results. Cascades information to associates and adjusts team priorities to meet goals and commitments. Ensures continued alignment and responds effectively to a changing environment. Address and administer associate complaints and grievances. Recognizes and celebrates associates driving overall associate engagement. Accountable to ensuring all associate reviews are delivered on time. Overall Store Experience Leads the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy. Accountable for the pet parent experience and outcomes conducted over the telephone, in person or online, and responding to general and escalated pet parent concerns. Builds a store environment that is focused on consistently delivering an exceptional, positive in-store pet parent and associate experience. Evaluates operations and seeks opportunities to continuously improve processes and services. Collaborates and partners with the Store Leadership team to ensure efficient and effective outcomes of in-store and community events including partnering with local adoption groups. Maintains store standards and leads a culture of empowerment by ensuring compliance with our policies and procedures (P&Ps) and code of ethics for themselves and their team. Responsible for conducting monthly Core and Services Walks to validate proper execution of policies and procedures. Prioritizes and ensures a safe environment for our associates, pets, and pet parents. Ensures compliance with all inventory management tools to guarantee appropriate levels of in-stock are available to all pet parents. Communicates business and financial objectives to other leaders within the store. Responsible for reviewing in-store cameras to assess safety practices, associate behaviors and assess risk. Follow up with associates and leaders with coaching and accountability as appropriate. Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed. Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise. Business Management Deliver corporate strategy and profitability goals by executing the direction set leadership. Responsible for analyzing, root cause and responding to a variety of reporting in all areas of the store. Communicates business results to leaders and associates; creating improvement plans where needed Identifies and drives opportunities to grow the business, recognizes business successes and holds associates accountable in achieving store P&L expectations such as sales and shrink targets. Manages expenses such as labor and supplies and any other relevant store metrics. Leverages home office partners and resources to submit and follow up on store related work orders and purchase card allocation. Creates and posts schedules for the entire store. Accountable for processing payroll weekly and managing labor within a budget. Executes daily, weekly, and monthly reporting and paperwork as required by the Company. Accountable to run store related errands to support store needs. Qualifications 4-6 years of retail leadership or experience in a customer-focused environment. Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed. Proficiency in computer applications. Strong written and verbal communication skills. Ability to react under pressure and maintain composure. Strong organizational skills and attention to detail. Physical demands and work environment Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception. While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common. Do What You Love Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter . At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets. We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now! PetSmart is an Equal Opportunity Employer PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law. This listing is not an indication that the position is currently open or available. We are continually looking to build a strong network of talented candidates to join our organization and are always accepting applications. Feel free to contact your local PetSmart store to check on which roles they are actively hiring for. This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for a quarterly incentive based on eligible earnings and store performance, as well benefits, as described at Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law) For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law #J-18808-Ljbffr
$70k
...Starting Pay: $70,000.00 Annual Position Description Drives retail business operations at a Retail Store location for Goodwill of Central and Northern Arizona... ...store production, directly leading Assistant Store Manager(s), Production Team, and Donation Attendants. Key...SuggestedWork experience placementSeasonal workWork at officeLocal areaShift work- ## Retail Store Manager in TrainingApplylocations: Westminster Store (Westminster, Maryland)time type: Full timeposted on: Posted Todayjob requisition id: R21448200 Baltimore Boulevard Westminster Maryland, 21157,**Starting Pay:**$70,000.00 Annual Position Description:...SuggestedWork experience placementSeasonal workWork at officeLocal areaRemote workShift work
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...Store Manager Store 20 - Westminster, MD 21157 Overview Salary Range $47,500.00 Salary/year Level Management Position Type Full Time Travel Percentage Up to 25% Category Retail Description Job Summary: The Store Manager (SM) is responsible for the management...SuggestedFull timeCasual workAll shiftsShift workWeekend work$18 per hour
...will ensure inventory accuracy, product readiness, and overall store organization. Your work directly impacts store performance and... ...store organization and operational efficiency Support the Store Manager in driving overall store performance Coach and hold team...SuggestedHourly payWeekly payFull timeWeekend work- ...weekly year-round. You will support the management team, coach staff on the sales floor, and... ...the campus community. The role requires retail experience, strong communication, and... ...benefits and pay transparency for Maryland stores. #J-18808-Ljbffr Barnes & Noble CollegeFull timeFlexible hoursAfternoon shift
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...Store Manager Hourly rate ranges from $20.50 - $20.75 per hour and is dependent upon qualifications and experience. Benefits include... ...climbing ladders, setting up fixtures and lifting/moving up to 50 pounds. Prior retail management experience is required. Spencer'sHourly paySeasonal workFlexible hours- Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve...Temporary workLocal areaRelocationFlexible hoursShift workWeekend workAfternoon shift
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- Panda Restaurant Group, Inc. is seeking a Store Manager to lead a Panda Express store, drive financial goals, and ensure outstanding guest experiences. You will hire, train, and direct associates while participating in an 8+ week leadership program to prepare you for success...Flexible hours
$28 - $31 per hour
Panda Restaurant Group Inc is looking for a dedicated Store Manager in Westminster, Maryland, to lead the daily operations of our store. This role includes hiring and managing associates to meet our financial goals while ensuring exceptional guest experiences. We offer...Hourly pay$60.7k - $81k
Store - BALT-ELDERSBURG, MD Store Managers are expected to spend the vast majority of their time on managerial work. This includes leading and managing... ...Minimum Type of experience the job requires 5+ years of retail experience, including specialized knowledge of...Local areaFlexible hoursNight shiftEarly shift- Panda Express, a leading restaurant group, is seeking a Store Manager in Westminster, MD. You will oversee store operations, hire and lead associates, and drive financial results while delivering exceptional guest experiences. A formal 8+ week leadership training program...
- We’re a national Wireless Preferred Retailer for the #1 Mobile provider in the country, with 200+ retail stores across the U.S. Since ‘93, we’ve been providing superior... ...customer’s demand! Arch Telecom’s Retail Store Manager (RSM) work as the leader of a Retail Team to...Full time
- ...does Anything for Pets – JOIN OUR TEAM! Retail Operations Lead About Life at PetSmart Our... ...to drive operational excellence in our stores while upholding the company’s vision,... ...responsible for merchandising and inventory management, pet care operations, opening and/or...Hourly payWeekly payMinimum wageFull timeSeasonal workLocal areaImmediate startWeekend workAfternoon shift
- A leading bicycle company is seeking a Future Store Manager for their Maryland locations. In this role, you will oversee store operations,... ...exceptional customer experiences. Ideal candidates should have solid retail experience, leadership skills, and a passion for cycling. Join...
- ...delegate effectively, check out our available Supervisor position and LET’S MAKE SHEETZ HAPPEN! Be a leader by example to our store team members with high-energy hustle and a strong team mentality. You’ll all work together to engage customers with hospitality in all...
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- ...people and shaking things up? Time to flex your hustle as a Multi-Store Supervisor! You'll be the secret sauce behind creating a... ...all the room to level up FAST. Fun fact: Over 90% of our store managers started within our company. That could be YOU next-just sayin'!...Flexible hours
- ...and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not...Full time
- ...Industries International, Inc. is seeking a Customer Service Manager for the Westminster Store in Maryland. This role involves oversight of the sales... ...set sales goals through effective leadership of the Retail Sales Associates. The ideal candidate will have a High School...
- Food Lion in Westminster, MD is seeking a Store Manager-in-Training role focused on evening operations and ensuring top performance in service, safety, and stock management. You will lead store teams, drive customer satisfaction, and uphold Food Lion's standards and procedures...Afternoon shift
- ...Multi-Store Supervisor Additional $1.50/hr. for working 10pm-6am Overview Love meeting new people and shaking things up? Time... ...all the room to level up FAST. Fun fact: Over 90% of our store managers started within our company. That could be YOU next-just sayin'!...Flexible hours
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Walgreens is seeking a Store Manager in Reisterstown, Maryland. The role involves managing store operations, driving sales growth, and ensuring... ...to enhance profitability. A Bachelor’s degree or equivalent retail experience along with supervisory skills are required. The...- ...Chico’s FAS, Inc. - Retail is seeking a part-time Associate Lead for our Festival at Woodholme location in Maryland. The role supports store management to deliver exceptional customer experiences and maximize profitability, handling sales, cash, and basic operations. The...Part time
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$50.96k
...Description Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA)... ...leadership, store operations, customer service, financial management, inventory control, donation processing, and training and development...Work experience placementSeasonal workWork at officeLocal areaShift work- ...Xcite Automotive is hiring a Detailing Assistant Manager at our partner dealership in Westminster, MD! Job Description: As an Automotive Detail Shop Assistant Manager at Xcite Automotive ( you will play a key role in supporting daily detailing operations while helping...Full timeLocal areaImmediate start
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...Job Description Job Description Assistant General Manager - Westminster ABOUT HONEYGROW honeygrow is a thriving Philadelphia-... ...Rewards: Achieve your work goals and get gift cards to popular retailers. Wellness, Perks, & Discounts: Health resources and exclusive...Hourly payCasual workWork at officeShift workNight shift- ...Benefits: Bonus based on performance Employee discounts Paid time off Training & development Assistant Personal Training Manager (APTM) Position Overview: The Assistant Personal Training Manager plays a key role in delivering an exceptional fitness...
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