Building Material Sales Associate

Job Title

Sales Associates are expected to maintain a positive representation of CRW Home Center by providing an outstanding customer service experience consistent with company values.

The main task of a sales associate is to assist customers and maintain a clean and efficient sales floor. They should be willing to continually learn and expand their knowledge of the retail industry.

Their job will include, but is not limited to, the following responsibilities:

• Provide excellent customer service by assisting customers, both in person and on the phone, answering their questions, helping them find merchandise, and suggesting add-on sales that will help them complete their project. This may also include processing special orders.
• Create an inviting environment for customers by maintaining a clean and orderly sales floor
• Notify customers of upcoming promotions and new products.
• Assist with loading products into customer's vehicles as needed.
• Assist in taking regular inventory of stock.
• Help store staff with other tasks as needed.
• Preparing materials take-off lists
• Present accurate quotes and sales proposals to customers in a timely and professional manner.
• Work with warehouse to ensure accurate delivery of customer orders.
• Provide customers with accurate and well-researched product information, including application and specifications.
• Have an understanding of the building industry's best practices, from the framing and rough-in to finishing materials.
• Positive attitude and good work ethic.
• Self-motivated and driven to meet sales goals
• Comfortable interacting with customers.
• Strong written and verbal communication skills.
• Willingness to learn new products and processes to keep up with changes in the industry.
• Outstanding customer service skills and a professional attitude.
• A working knowledge of the products contained in the store with a willingness to continue to learn.
• Organized, self-starter who thinks independently and solves problems.
• Strong math, reading, writing, and communication skills.

Continually expand knowledge of all departments in the store.

Become a versatile employee, able to help in other areas when needed.

Take a personal interest in products sold in the store and gain knowledge.

No matter who you are or where you call home, you add something powerful to any team you're on. Maybe it's a drive to achieve, a need to discover or create, or a desire to help others. As a part of our team, you'll use your unique talents, vision, and passion to help support our communitiesthrough the best of times and the greatest challenges.