Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Front Office Lead: Guest Experience & Operations

$64k - $68k

Marriott

Renaissance Baltimore Harborplace Hotel is seeking an Assistant Front Office Manager to support the Front Office Manager in daily operations and guest services. Key responsibilities include managing daily front desk operations, resolving guest complaints, supervising staff, and assisting in revenue management. Candidates should have a high school diploma (GED acceptable) with a preference for a bachelor's degree in Hospitality or Business Administration, along with 2–3 years of relevant experience and strong leadership and communication skills. The position offers a salary range of $64,000 – $68,000 per year. #J-18808-Ljbffr

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Front Office Lead: Guest Experience & Operations in Baltimore, MD vacancy
  • TPG Hotels, Resorts & Marina is seeking a Hotel Front Office Manager to oversee all front desk and guest services operations, ensuring exceptional guest experiences. Responsibilities include managing staff, reservations, guest inquiries, and cross-department collaboration... 
    Operations
    Front office

    TPG Hotels & Resorts

    Linthicum, MD
    5 days ago
  •  ...Restaurant Group, Inc. is seeking a Shift Lead to support management and lead team...  ...create a welcoming environment for guests, supervise store operations, and contribute to serving Panda's...  ...with care. The role offers hands-on experience in cooking and preparing Panda... 
    Operations
    Shift work

    Panda Restaurant Group Inc

    Parkville, MD
    1 day ago
  •  ...Restaurant General Manager in overseeing operations, delivering superior customer service,...  ...The ideal candidate will have supervisory experience in fast-paced environments and a...  ...highest standards in product quality and guest satisfaction. The role includes a comprehensive... 
    Operations

    Taco Bell / KFC

    Essex, MD
    1 day ago
  • Panda Restaurant Group in Owings Mills, MD is seeking a Shift Lead to support management, drive hospitality, and keep Panda's fast-paced...  ...smoothly. You will help create a vibrant environment for guests and lead the team during busy shifts. This role offers hands-on... 
    Operations
    Local area
    Shift work

    Panda Restaurant Group

    Owings Mills, MD
    4 days ago
  •  ...Restaurant Group, Inc. is seeking a Shift Lead to help create a vibrant, welcoming environment for guests and to lead the team during shifts. You will gain hands-on experience in cooking Panda favorites and in store operations, while developing a diverse set of skills... 
    Operations
    Shift work

    Pandainn

    Glen Burnie, MD
    1 day ago
  •  ...Restaurant Group is hiring a Shift Lead to support management, lead the...  ...help prepare Panda favorites for guests. You will gain experience in store operations, leadership, and customer service...  ...develop skills across kitchen and front-of-house tasks. Local candidates in... 
    Operations
    Local area
    Shift work

    Panda Restaurant Group

    Glen Burnie, MD
    4 days ago
  • $55k - $75k

     ...is seeking a skilled Restaurant General Manager to oversee all operations of the restaurant. You'll be responsible for ensuring...  ...financial performance. The ideal candidate will have supervisory experience in the food service industry, a high school diploma or GED, and... 
    Operations

    Summerwood Master

    Catonsville, MD
    1 day ago
  •  ...Hotel Maryland is seeking a Restaurant Manager to lead daily restaurant operations, drive hospitality excellence, and coordinate front-of-house with culinary teams. The role emphasizes strong leadership, guest experience, and operational oversight. The position requires... 
    Operations

    Live! Casino & Hotel Maryland

    Hanover, MD
    2 days ago
  •  ...lives of our team members, guests, owners, partners, and communities...  ...Direct Supervisor Front Office Manager Job Overview...  ...seamless and welcoming guest experience. This role is responsible for...  ...and supporting front office operations while maintaining a professional... 
    Operations
    Front office
    Local area
    Flexible hours
    Shift work
    Afternoon shift

    OTH Hotels Resorts

    Pikesville, MD
    2 days ago
  • $18 per hour

     ...Guest Service Agent Ocean City, Maryland Location: Ocean...  ...time, seasonal Reports to: Front Office Manager Pay Range: $18...  ...supports the hotel's front office operations and handles various guest...  ...duties. Required Experience, Education, and Skills:... 
    Operations
    Front office
    Full time
    Part time
    Seasonal work
    Work at office
    Flexible hours
    Shift work
    Afternoon shift

    Stonebridge Companies

    Baltimore, MD
    4 days ago
  • $16 per hour

     ...Overview Guest Experience Lead role at McDonald’s. Flexible scheduling with a focus on guest satisfaction and team collaboration. Responsibilities Lead the guest experience: check in with guests and ensure they are enjoying themselves. Be the solution: handle guest concerns... 
    Hourly pay
    Full time
    Flexible hours
    Shift work

    McDonald's

    Towson, MD
    1 day ago
  •  ...for a position in a restaurant owned and operated by an independent franchisee and not...  ...and creating feel‑good moments with our guests. Does this sound like you? You'll fit right...  ...move. See a day in the life of a Guest Experience Lead at McDonald’s Requirements We believe... 
    Full time
    Part time
    Local area

    McDonald's

    Baltimore, MD
    5 days ago
  • McDonald's - - Responsibilities: Lead the guest experience and ensure satisfaction; Address guest concerns and provide resolutions; Maintain a welcoming, clean restaurant environment; Explain promotions and McDonalds App benefits to guests

    McDonald's

    Baltimore, MD
    3 days ago
  • $16 - $18.18 per hour

     ...Guest Experience Leader Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU. PERKS...  ...more! This role is vital to the guest experience because you'll: Lead the experience: Check in with guests and make sure they are... 
    Flexible hours
    Shift work

    McDonald's

    Parkville, MD
    5 days ago
  • $24.29 per hour

     ...return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...  ...upon arrival and throughout stay. Coordinates with Front Office, Reservations, Housekeeping and Food & Beverage team as needed... 
    Front office
    Hourly pay
    Temporary work
    Night shift

    Four Seasons

    Baltimore, MD
    3 days ago
  • McDonald’s in Reisterstown seeks a Guest Experience Leader to enhance the guest experience. You will lead interactions with customers, resolve concerns, and ensure a welcoming atmosphere. The successful candidate will show a humble demeanor and passion for service. Responsibilities... 

    McDonald’s

    Reisterstown, MD
    2 days ago
  •  ...Therapy in Catonsville is seeking a Patient Experience Coordinator (PEC) to ensure accurate...  ..., financial clearance, and a seamless front-office experience while upholding compliance...  ...payments, and training to strengthen clinic operations. #J-18808-Ljbffr Athletico Physical... 
    Operations
    Front office

    Athletico Physical Therapy

    Catonsville, MD
    3 days ago
  • $18 - $21 per hour

     ...Shift Leader to create a vibrant environment for guests. Responsibilities include managing store operations, leading the team, and preparing food. Candidates should...  ...education and preferably some operations experience. The position offers flexible schedules, competitive... 
    Operations
    Hourly pay
    Flexible hours
    Shift work

    Panda Restaurant Group

    Owings Mills, MD
    1 day ago
  • $52.5k - $65k

     ...email, text, and in-person interactions. Manage front desk operations, including scheduling, mail, payments, and office readiness, to maintain an organized and...  ...efficiency and overall satisfaction. Client Experience & Office Management Deliver an exceptional... 
    Operations
    Front office
    Temporary work
    Work at office
    Flexible hours

    Carson Group Holdings, LLC

    Windsor Mill, MD
    5 days ago
  • $50k - $70k

     ...Burnie, MD is seeking a Manager to oversee daily operations, including staff management and customer experience. The ideal candidate will have at least one year of...  ...including medical, dental, vision, and 401k. Join us to lead a team dedicated to quality service and food. #J-... 
    Operations

    Bonefish Grill

    Glen Burnie, MD
    2 days ago
  • Athletico is seeking a Patient Experience Coordinator (PEC) to ensure accurate patient intake and financial clearance, delivering a seamless front-office experience. You will work closely with the Clinic Manager and collaborate with the PES to support revenue cycle performance... 
    Front office

    Athletico

    Catonsville, MD
    2 days ago
  • FashionUnited is seeking a Store Assistant Manager in Towson, Maryland to support the Store Manager in all operations. This role involves guiding a team to enhance customer experiences and ensuring compliance with brand standards. The ideal candidate will have 3-5 years of retail... 
    Operations

    FashionUnited

    Towson, MD
    2 days ago
  • $49.5k - $63.5k

     ...by delivering exceptional experiences to athletes of all abilities...  ...step onto the floor. Lead the Apparel department by...  ...working plans related to operational initiatives, staffing, hiring...  ...and closing procedures, Front End and Cash Office functions, teammate supervision... 
    Operations
    Front office

    DICK'S SPORTING GOODS INC

    Nottingham, MD
    3 days ago
  •  ...Manager in Baltimore, Maryland. This role involves supporting store operations, managing a team, and delivering exceptional customer service...  ...environment. The ideal candidate has over 3 years of retail experience, strong interpersonal skills, and the ability to work a... 
    Operations
    Daily paid
    Flexible hours

    Barnes & Noble College

    Baltimore, MD
    1 day ago
  • $49.5k - $63.5k

    Job Overview Lead the Apparel department by delivering an engaging shopping experience rooted in product knowledge and athlete...  ...working plans related to operational initiatives, staffing, hiring...  ...and closing procedures, Front End and Cash Office functions, teammate supervision... 
    Operations
    Front office

    Dick's Sporting Goods

    White Marsh, MD
    4 days ago
  • $64k - $68k

     ...The Assistant Front Office Manager (AFOM) supports the Front Office Manager in supervising daily operations, guest services, and staff at a hotel’s front desk. Key responsibilities...  ...Business Administration is preferred. Experience: 2–3 years of front desk or guest services... 
    Operations
    Front office
    Flexible hours

    WizeHire

    Baltimore, MD
    1 day ago
  • $49.5k - $63.5k

     ...Maryland is seeking a Team Captain - Apparel to enhance customer experience through product knowledge and teammate management. The role...  ...members and driving sales. Key responsibilities include overseeing operations, training staff, and ensuring compliance with policies while... 
    Operations

    Dick's Sporting Goods

    White Marsh, MD
    4 days ago
  •  ...Audit work. Responsible for the front desk operation during the overnight shift (...  ...include: registering guests making reservations preparing...  ...least 1 year of progressive experience in a hotel or a related field...  ...responsibilities as per Front Office procedures. • Maintain... 
    Operations
    Front office
    Night shift
    Day shift

    Motel 6

    Catonsville, MD
    3 days ago
  • $17 per hour

     ...all daily audit functions for front office and each outlet of the hotel....  ...outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly...  ...being part of a team that provides great experiences for our Guests!... 
    Operations
    Front office
    Part time
    Immediate start
    Night shift

    Remington Hospitality

    Baltimore, MD
    5 days ago
  • $16 per hour

    A leading fast-food chain is seeking a Guest Experience Lead in Towson, Maryland. The role involves ensuring guest satisfaction, addressing concerns, and collaborating with team members. Ideal candidates should possess a humble demeanor, a passion for serving others, and... 
    Hourly pay
    Flexible hours

    McDonald's

    Towson, MD
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Front Office Lead: Guest Experience & Operations. Be the first to apply!