Vocational Support Specialist

Vocational Support Specialist

Location: Wentzville, MO

The Vocational Support Specialist (VSS) is responsible for providing on/off site training and support for clients during skill development, career planning, and employment retention. As a VSS you will conduct instructional activities related to soft, work, and independent living skills and may be responsible for locating competitive job sites in the community, contacting employers, and conducting job site analyses.

Key Responsibilities:

• Treat clients, stakeholders, and team members with dignity and respect.
• Maintain confidentiality and comply with CARF and contractual standards.
• Remain flexible with work hours, including evenings, weekends, and overnights.
• Maintain knowledge of disabilities and appropriate assistive technologies/accommodations.
• Review vocational, medical, and educational information to support career planning and skill development.
• Develop, implement, and monitor individualized service plans.
• Coordinate and support work-based learning experiences, including orientation and documentation.
• Transport clients as needed to meet service plan goals.
• Track service authorizations, utilization, and complete required reporting.
• Provide instruction in vocational, social, and independent living skills.
• Develop strategies and curriculum to support client skill development.
• Establish community-based training and employment opportunities.
• Provide on-site and off-site job coaching and individualized supports.
• Serve as liaison between clients and employers; educate employers on disability inclusion and accommodations.
• Assist with benefits coordination, transportation training, and long-term employment supports.
• Respond to workplace crises as needed.
• Maintain communication with referral sources and community partners.
• Teach job seeking and retention skills.
• Build employer relationships and advocate for clients.
• Promote organizational services through community outreach and professional engagement.

Experience and/or Education Qualifications:

• A high school diploma or equivalent certificate is required; an associate's or bachelor's degree in an applicable field from an accredited institution is preferred.
• Experience in rehabilitation, employment services, case management, social services or other applicable experience is preferred.

Position Perks & Benefits:

• Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
• Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
• Top-notch training: initial, ongoing, comprehensive, and supportive
• Career mobility: advancement opportunities/promoting from within
• Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Firefly is a Smoke and Tobacco Free Workplace.