Pharmacy Technician

Senior Prior Authorization Pharmacy Technician

We are seeking a technician to support a growing Medicare Pharmacy Appeals team. This position plays a critical role in ensuring timely and accurate processing of Medicare Part D appeal requests while helping the organization maintain service level agreements (SLAs), quality standards, and member satisfaction. The ideal candidate is highly detail-oriented, thrives in a fast-paced environment, communicates effectively, and is comfortable working independently in a remote setting.

Responsibilities

• Conduct outbound calls to providers, pharmacies, and healthcare offices to obtain clinical information needed for Medicare Part D appeal reviews.
• Perform pharmacy technician-level review and support for prior authorization and appeals cases.
• Accurately document and maintain case information in multiple systems.
• Process cases efficiently while meeting established turnaround times and deadlines.
• Maintain productivity, quality, and success rate standards established by the department.

Essential Skills

• Pharmacy technician certification
• High School Diploma, GED, or equivalent
• Active State Board of Pharmacy Technician License/Registration
• Minimum of 2 years of Pharmacy Technician experience
• Minimum of 1 year of Microsoft Office experience (Microsoft Outlook email and calendar management, document creation on Microsoft Word, and sorting data/creating or editing spreadsheets, basic formulas, and VLOOKUP functions on Microsoft Excel)

Additional Skills & Qualifications

• Prior Authorization (PA) experience
• Experience working in a medical, healthcare, or clinical environment
• Previous Pharmacy Technician experience in retail, hospital, or specialty pharmacy
• Experience supporting Medicare Part D processes
• Ability to adapt quickly to changing priorities and business needs

Work Environment

Work hours are scheduled between 6am and 6PM Pacific Time, with alternating 8-hour shifts on Saturdays.

Job Type & Location

This is a Contract position based out of Minneapolis, MN.

Pay and Benefits

The pay range for this position is $20.00 - $22.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Oct 14, 2026.