Program Manager, Health Plan Governance and Performance

Job Description

The Program Manager supports the Health Plan Governance & Performance Management (G&PM) team by coordinating programs, organizing workflows, tracking progress across initiatives, and ensuring operational routines run smoothly. This role helps bring structure, discipline, and clarity to Health Plan activities - particularly those tied to Medical Economics, performance management, and readiness for executive reviews.

The ideal candidate is organized, proactive, detail oriented, and comfortable working in a dynamic environment where processes are evolving. This role provides executional support that ensures the Health Plan's work moves forward reliably, accurately, and on schedule

What You'll Do

• Manage/Administer smaller programs or a phase of a larger program to ensure that prescribed activities are carried outin accordance withprogramobjectives.

• Assess needs and coordinate resources to enhance existing programs.

• Monitor the progress of program components to ensure the overall goals, schedules, and benefits of the program will be met.

• Document and present program results through operational reports,outcomesstudies,presentations,and publications.Prepare program reports for leadership superiors.

• Recommend and/or implement program and process changes as needed to achieve program goals and objectives.

• Serve as a liaison between teams to collect updates and integrate input effectively.

• Trackissues requiring escalation and ensurefollow throughon action items.

• Assistwith planning, process updates, and development of simple frameworks, templates, and documentation.

What You Bring

• Bachelor's degree or advanced degree (where required)

• 3+ years of experience in related field.

• In lieu of degree, 5+ years of experience in related field.

Bonus Points

• Proficient at creatingclear, concise materials for leadership.

• Experience contributing to performance reporting or initiative dashboards.

• Comfortablecoordinatingcross functionalteams and managingvariousinputs.

WhatYou'llGet

• The opportunity to work at thecutting edgeof health care delivery with a teamthat'sdeeply invested in the community

• Work-life balance, flexibility, and the autonomy to dogreat work

• Medical, dental, and vision coverage along withnumeroushealth and wellness programs

• Parental leave and support plus adoption and surrogacyassistance

• Career development programs and tuition reimbursement for continued education

• 401k match including an annual company contribution

• Learn more

WhereYou'llWork

Our Hybrid Flex approach is builton presencewith a purpose - giving you flexibility to work remotely with intentional in-person connection - that supports a workplacethat'sflexible, connected, and future focused.

In a Hybrid-Flex role,you'llwork in the office at least two days a week for collaboration and connection. In a Remote Flex role,you'llwork virtually, with a few in-office visits each year formeaningfulmoments that matter.

Whether your role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in anystateslistedonthis job posting. Onsite expectations will be discussed during the interview process.

Salary Range

At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs.Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.

*Based on annual corporate goal achievement and individual performance.

$73,698.00 - $117,917.00

Skills

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