Business Analyst

Job Title

The primary duty of this position is to act as a liaison among technical and business stakeholders to elicit, analyze, communicate, and validate requirements for changes to information systems, business processes, and policies, as applicable. Collaborating with both the Information Technology (IT) project teams and business clients, this position collects, clarifies, and translates business requirements into design documentation, from which applications and solutions are developed.

Responsibilities:

• Assist with the selection of strategies, policies, programs, and procedures for achieving the objectives and goals of the development needs.
• Provide research and input for the development of Statements of Work (SOW) and Total Cost of Ownership (TCO) for Requests for Proposals (RFP).
• Assist the Senior level with the Contract Change Notices (CNN).
• Research and provide input in the creation of project plans, SUITE, and SEM documentation.
• Work with division clients to gather and organize requirements for IT solutions.
• Revise program specifications based on test results.
• Participate in artifact reviews with peers, system specialists, Enterprise Security and other DTMB entities to ensure IT solutions and applications adhere to DTMB and agency policies, standards, or guidelines.
• Identify security requirements and standards.
• Assist Senior Business Analyst to become familiar with Enterprise Architecture Solution Assessment (EASA), Hosting document and Firewall Rules.
• Assist with design and document IT solutions that are State of Michigan standard technology.
• Draft Local Change Board documents.
• Develop training content.
• Design, develop, and implement test plans for applications or subsystems.
• Create or collect test data and execute approved tests to determine the accuracy of program logic to produce desired results.
• Assist in differentiating between defects and new requirements.
• Provide defect tracking log entry information.
• Assist with post implementation of RFCs (application changes, infrastructure changes, etc.)
• Maintain/update system documentation because of system upgrades.
• Monitors applications during peak production times.
• Produces Local Change Board documents and creates RFCs.
• Assists in creation/modification of project management documents by applying DTMB project management methodology to IT solutions that support the client agency(s).
• Assist in maintaining effective communication with DTMB vendors and agency staff relating to project- level metrics.
• Performs tasks for internal/external security and standards review.
• Assist in ICE Audits.
• Assist in evaluation of impact and risks to existing IT solutions due to proposed legislation, enhancement requests, changes in governmental processes or procedures.
• Participates in assigned task forces, special committees, and/or research groups.
• Evaluate, estimate, and gather business requirements for incoming technical requests.
• Technical research and investigation
• Setup and coordinate work tasks for DTMB support teams and vendors.
• Provide on-going customer communication in all capacities (meeting, status updates, testing, follow-up)
• Ensure that there is appropriate and beneficial integration between business and Technology.
• Inform management of issues and risks as they arise and statuses in a timely manner as they change.
• Prepare status reports for the project stakeholders in accordance with the communication plan.
• Participate in any DTMB or statewide IT initiatives as necessary, appropriate, and required by supervisor.
• Lead assigned task forces, special committees and/or research groups.
• Attend staff meetings, informal and formal training classes, seminars, and conferences.
• Stay abreast of new technology and advanced concepts through training and reading whitepapers.
• Serve as liaison between the clients, vendors, outside consultants, technical teams, and other areas within DTMB.

About Us: InterSources Inc

InterSources Inc, a Certified Diverse Supplier, was founded in 2007 and offers innovative solutions to help clients with Digital Transformations across various domains and industries. Our history spans over 16 years and today we are an Award-Winning Global Software Consultancy solving complex problems with technology. We recognize that our employees and our clients are our strengths as the diverse talents and opportunities they bring to the table enable us to grow as a global platform and they are causally linked with our success. We provide strategic and technical advice, and we have expertise in areas covering Artificial Intelligence, Cloud Migration, Custom Software Development, Data Analytics Infrastructure & Cloud Solutions, Cyber Security Services, etc. We make reasonable accommodations for clients and employees and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud partner company. We align strategy with execution and provide secure service solutions by developing and using the latest technologies that thrive our resources to deliver industry-leading capabilities to our clients and customers, making it convenient for our clients to do business with InterSources Inc. Our teams also drive growth by refining technology-driven client experiences that put the users first, providing an unparalleled experience. This results in strengthening the core technologies of clients, enabling them to scale with flexibility, create seamless digital experiences and build lifelong relationships.