Field Service Technician I

Description Security Enterprise Solutions (SES) Operation is the cornerstone of Leidos’ comprehensive suite of fully-integrated security solutions for aviation, ports, borders, and critical infrastructure customers around the world. With our new, combined portfolio, our operation has more than 24,000 products deployed across 120 countries. Leveraging this portfolio, our core technical strengths, and robust R&D initiatives, we are positioned to address emerging and evolving threats through rapid development of innovative solutions for our global customers. Travel to various customer sites domestically and internationally as required. Divisions Aviation Solutions Ports & Borders Global Services Responsibilities Performing customer support activities involving the installation, modification, and repair of complex equipment and systems. Conducting on‑site installation and testing of equipment to ensure proper working order. Isolating equipment start‑up malfunctions and taking corrective action. Performing ad‑hoc and predetermined work assignments with instructions. Following all established guidelines, procedures and policies. Working on assignments which are semi‑routine in nature where ability to recognize deviation from accepted practice is required. Managing resources, maintaining schedules, and coordinating all repair activities in priority sequence to ensure adherence to contractual service level agreements (SLAs). Working in a customer environment with systems operated in a 24/7 environment which require immediate response times (either while on‑shift or after‑hours on‑call) and driving long distances to sites. Accepting and updating work order in CRM systems such as Salesforce, Maximo, and GURU for our customers. Basic Qualifications Related Trade experience (electrical, electronic, mechanical) or Military Training (electrical, mechanical, electronics). Equivalent experience through comparative work and life experience of 2 years in an electrical or mechanical field service role. Minimum of 2 years’ experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment. Excellent communications skills, strong customer focus, teamwork orientation, and willingness to travel at short notice. Ability to pass an in‑depth background check (TSA eQIP). Preferred Qualifications Excellent organizational, communication, interpersonal skills with the ability to multitask several projects at once. Excellent customer service skills and the ability to handle stressful situations. Self‑motivated, reliable, and accountable individual. Ability to lift/carry 50 lbs. Ability to push/pull 200 lbs. Ability to move/manipulate equipment weighing up to 1000 lbs with assistance of carts, hoists, davit cranes, pallet jacks or other devices. Frequent bending, stooping, twisting, turning, and working in unusual positions requiring full body mobility. Work safely and follow safety precautions in extreme environments (temperature, humidity, noise, confined spaces, etc.) around dangerous industrial equipment. Pay Range $65,000 to $70,000 per year. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws. #J-18808-Ljbffr