Concierge

Job Description

A Day in the Life:

As a Concierge, your day is centered around helping customers plan and coordinate their shopping needs from start to finish. You're the go-to for bringing all the details together, whether it's a catering order, special request, or event planning coordination. You'll greet customers, gather order details, and guide selections across departments to ensure everything aligns with the customer's needs.

A key part of the role is keeping everything organized and on track. You'll coordinate orders with multiple departments, monitor progress, and confirm that each order is prepared, completed, and ready on time. From reviewing daily orders to following through on special requests, the role stays active throughout the day, making it a strong fit for someone who enjoys organization, coordination, and keeping processes running smoothly.

What you bring to the table:

• Customer Interaction Skills: Clear communication when gathering order details and guiding customers through selections
• Order Coordination: Experience managing orders from intake through completion while maintaining accuracy
• Product Knowledge: Familiarity with catering items, party planning needs, and cross-department offerings
• Attention to Detail: Accuracy in order entry, pricing, timing, and special request tracking
• Organization & Time Management: Managing multiple orders while maintaining timelines and workflow
• Event & Planning Awareness: Knowledge of food quantities, pairings, and event planning considerations
• Cross-Department Coordination: Communicating order needs across departments to ensure preparation aligns with specifications
• Adaptability: Comfort handling changing priorities, customer requests, and daily workload needs
• Physical Capability: Ability to stand for extended periods, move throughout the store, and lift items as needed up to 60lbs

Requirements:

• Must be 18 years of age or older
• 1-2 years of hospitality, food service, or customer service experience preferred
• Food Safety Certification required and must maintain a valid Food Handler's Permit
• Availability to work a flexible schedule including early mornings, evenings, weekends, and holidays
• Ability to work extended hours as needed to support customer orders and events

Why you will choose us:

Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company's philosophy. Our goal is to continue to bring people together around the joys of food and to inspire well-being and that starts with people like you bringing your unique self to our company and making it one person stronger and better!


We also provide a variety of benefits including:

• Inclusive work culture built on belonging
• Competitive Wages paid weekly
• Flexible work schedules
• Associate discounts
• Leaders invested in your training, career growth & development.
• Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)
• Vacation / Paid Time Off

Our Values

• We put people first.
• We are customer driven.
• We value different perspectives.
• We raise the bar.
• We act as owners.
• We are one team.
• We build belonging.
• We are committed to a healthy future.

About Us

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!


Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street.


Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success.


Bring your flavor


Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

Disclaimer


The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.


Albertsons is an Equal Opportunity Employer


This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.


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