Cloud Infrastructure Engineer

AboutWelocalize

Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.

Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide.

The Cloud Platform Engineer II is responsible for the design, implementation, and optimization of cloud-based infrastructure, CI/CD pipelines, integration and delivery of software across development and production environments and ensuring overall cloud infrastructure reliability. The Cloud Platform Engineer II promotes DevOps practices, ensures optimal performance, scalability, and availability of cloud infrastructure.

Responsibilities

• Design, deploy, and manage cloud infrastructure across our primary cloud providers (AWS/Azure/GCP)
• Collaborate with development teams to create and implement cloud solutions aligned with best practices.
• Support and troubleshoot CI/CD pipelines to streamline and automate software integration, testing, and deployment processes.
• Ensure system reliability and performance for cloud infrastructure and manage incident response.
• Collaborate with the Information Security team to develop and enforce strategies for ensuring the security of cloud environments.
• Collaborate with development, QA, and operations teams to integrate DevOps practices and improve software delivery processes.
• Evaluate tools and technologies to enhance automation, observability, and overall DevOps capabilities.
• Promote best practices for version control, configuration management, and infrastructure as code.
• Monitor and analyze system metrics and logs to proactively identify and resolve issues.
• Manage deployment and rollback strategies to ensure minimal disruption during software releases.
• Drive continuous improvement initiatives to optimize DevOps processes and increase efficiency.
• Stay current with industry trends and advancements to ensure the team adopts modern, effective practices and tools.
• Proactively develop clear solutions to moderately complex to complex problems.
• Effectively initiate work with limited supervision on daily tasks.

Experience Required

• Degree in Computer Science, Information Technology, Software engineering or compensating experience in a related field.
• Proven experience (minimum 3 years) in DevOps/Infrastructure roles, demonstrating expertise in managing complex projects and environments.
• Extensive knowledge of CI/CD tools and practices, such as Github Actions, Jenkins, or TeamCity.
• Experience with Infrastructure-as-code tools such as Terraform.
• Experience with configuration management and version control systems, such as Git.
• Proficiency in scripting and automation languages, such as Python, Bash, or PowerShell.
• Strong understanding of containerization technologies.
• In-depth understanding of application architecture, including microservices and serverless architectures.
• Extensive experience with database systems, including design, deployment, and management of both SQL and NoSQL databases.
• Proficiency in observability practices, including logging, tracing, and performance monitoring, to ensure system reliability and performance.
• Ability to exercise considerable judgement and initiative within assigned responsibilities.
• Excellent interpersonal, written, and verbal communication skills.
• Experience collaborating with Software development and IT teams as a stakeholder.

Other relevant skills

• Agile experience desired
• Excellent communication skills with the ability to influence others.
• Excellent literacy skills both written and verbal.
• Ability to adapt in a changing work environment.
• Ability to consider multiple perspectives to devise the most suitable customer and account operational strategies.
• Ability to think creatively.
• Analytical skills with strong attention to detail.
• Ability to manage multiple priorities in a fast-paced, time-sensitive, and deadline-driven work environment.
• Ability to collaborate effectively within diverse remote teams.