Quality Assurance Manager

Job Description

Job Description

**Responsibilities:

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• Lead the development, implementation, and continuous improvement of food safety and quality management systems, ensuring compliance with FSMA Preventive Controls, SQF, HACCP, GMP, and allergen control programs.
• Partner with Regulatory and Compliance teams to maintain compliance with FDA regulations, customer requirements, and industry standards.
• Manage and lead customer audits, regulatory inspections, SQF certification audits, and internal quality audits, ensuring successful outcomes.
• Develop, execute, and monitor internal audit programs, identify non-conformances, and implement effective corrective and preventive actions (CAPA).
• Drive continuous improvement initiatives focused on enhancing product quality, food safety, operational efficiency, and cost reduction.
• Establish and monitor plant-specific quality metrics, analyze performance trends, and recommend process improvements.
• Ensure consistent compliance with food safety, quality, sanitation, and regulatory requirements through regular plant floor inspections and audits.
• Oversee sanitation verification programs to ensure adherence to established food safety standards.
• Provide leadership, coaching, and performance development for Quality Control personnel.
• Develop and deliver onboarding and ongoing training programs covering food safety, quality systems, GMPs, HACCP, and regulatory compliance for employees at all organizational levels.
• Promote a culture of food safety, quality excellence, continuous improvement, and employee safety throughout the facility.
• Maintain, update, and enforce food safety, quality assurance, and employee safety policies and procedures.

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**Qualifications:

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• Bachelor's degree required, preferably in Food Science, Microbiology, Biology, or a related discipline.
• Minimum of 7 years of experience in a GFSI-certified food manufacturing environment.
• At least 2–3 years of leadership experience within Quality Assurance or Food Safety.
• Strong working knowledge of FSMA Preventive Controls, HACCP, GMPs, SQF, and other GFSI-recognized food safety systems.
• HACCP Certification required; PCQI and SQF Practitioner certifications preferred.
• Experience leading customer audits, regulatory inspections, and third-party certification audits.
• Demonstrated success implementing food safety programs, corrective actions, and continuous improvement initiatives.
• Strong analytical, problem-solving, and organizational skills with the ability to manage multiple priorities in a fast-paced manufacturing environment.
• Proficiency with Microsoft Office applications, including Word, Excel, and Outlook.
• Excellent written, verbal, and interpersonal communication skills with the ability to collaborate across cross-functional teams.
• Self-motivated professional capable of making sound decisions, working independently, and leading teams with minimal supervision.
• Bilingual Spanish language skills are preferred but not required.