Data Center Operations Engineer

Senior Data Center Operations Engineer

The Senior Data Center Operations Engineer plays a critical, hands-on role in supporting the build-out and long-term operation of a high-performance, enterprise-scale data center environment.

This position is designed for an experienced engineer with deep expertise in server hardware troubleshooting, Linux systems, and data center operations. You will contribute during the initial build and deployment phase, supporting infrastructure bring-up, validation, and hardware readiness. As the environment transitions into steady-state operations, you will take ownership of ongoing reliability, advanced troubleshooting, and continuous improvement initiatives.

This role requires a strong operator mindset—someone who thrives in high-availability environments and takes pride in resolving complex issues at their root. You will serve as a technical escalation point, working closely with engineering and infrastructure teams to maintain system stability and performance.

You will collaborate with cross-functional teams, making clear and professional communication in English (written and verbal) essential for success in this role. This role offers continuity across both deployment and operational phases, providing a strong foundation for long-term technical growth within a critical infrastructure program.

Key Responsibilities

• Advanced Hardware Troubleshooting & Repair
• Linux Systems & Platform Support
• Data Center Operations
• Collaboration & Mentorship

Required Skills

• Strong English communication skills (written and verbal) are required for coordination with cross-functional teams
• Expert-level knowledge of server hardware architecture and component-level troubleshooting
• Strong proficiency with Linux systems and command-line diagnostics
• Solid understanding of networking fundamentals and hardware (switches, routers, firewalls)
• Experience working within structured operational environments (SOPs, SLAs, ticketing systems)
• Familiarity with ITSM/DCIM tools (ServiceNow, Jira, or similar)
• Experience with structured cabling and fiber optic connectivity
• Strong analytical and problem-solving skills with attention to detail
• Ability to operate effectively in high-pressure, high-availability environments
• Strong organizational and documentation skills

Required Experience

• 5+ years of experience in data center operations or similar infrastructure environments
• Significant hands-on experience with server hardware troubleshooting and repair
• Minimum of 2 years of experience working with Linux operating systems in production environments
• Experience supporting enterprise server platforms and infrastructure environments
• Demonstrated experience performing root cause analysis and resolving complex hardware issues
• Experience working within ticketing systems and operational workflows
• Exposure to data center build-outs, deployments, or infrastructure upgrades (preferred)

Preferred Certifications

• CompTIA A+, Server+, or Linux+
• LPI certification or equivalent
• Vendor-specific hardware certifications

Physical Requirements

• Ability to lift and move equipment up to 50 lbs
• Ability to work in a temperature-controlled environment with moderate noise levels
• Ability to perform physical tasks such as standing, walking, bending, and kneeling for extended periods

Compensation

Estimated Pay Range: $49.00 - $75.00 USD We also offer comprehensive benefits options which vary depending on role, location, and employment type. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process. Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.